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Just got a new Samsung smart tv...can't get my dish to work?

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Just got a new Samsung smart tv...can't get my dish to work?
Submitted: 2 years ago.Category: TV
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Answered in 2 minutes by:
2/20/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- What type of cord from Dish box goes to TV and what is the label on jack of TV where that cord plugs into?

Thanks.

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Customer reply replied 2 years ago
Coaxel cord
Customer reply replied 2 years ago
Label on tv is ant in
Customer reply replied 2 years ago
Box is in another room
TV Technician: Shahid, Technician replied 2 years ago

OK, could you please get me the model number written on back of TV?

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Customer reply replied 2 years ago
UN32J5205AF
TV Technician: Shahid, Technician replied 2 years ago

Thanks for the inf, please click following link and check is the dish box mentioned in manual similar that you have OR can you tell me what is the model number of that dish box?

http://tinyurl.com/h9cklnf

Thanks.

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