TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a 50" Samsung model code # HLS5086WX/XAA I got…

Customer Question
I have a 50" Samsung...
I have a 50" Samsung model code # ***** I got the TV for free and was told all it needed was a lamp I got the lamp and when I turn it on it powers on the 2 fans run the color wheel turns but the lamp dose not turn on I can hear the ballast click and buzz for 2 seconds and then clicks again but the lamp dose not light at all I know there is good voltage going to the ballast I think it was 340V or something like that but when the ballast clicks I do not see the spark on it no light at all on the ballast I also tried it with and with out the lamp in and it does the same thing and the caps on the ballast look good
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
2/20/2016
TV Technician: Jack, Technician replied 2 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi Kyle, I`m Jack

The lights at the front , what do they say ?

The 3 of them blinking ?

Ask Your Own TV Question
Customer reply replied 2 years ago
all 3 are blinking
TV Technician: Jack, Technician replied 2 years ago

where did you get it and how much did you pay for that lamp ?

Ask Your Own TV Question
Customer reply replied 2 years ago
the cheap one from amazon Did not want to pay a lot for one just in case it was not the lamp The old lamp did not look bad at all
TV Technician: Jack, Technician replied 2 years ago

If that tv had a power board problem i.e missing that 350 volts (or so) then the blinking at the front would be different , you got a bad lamp "period"

Return it for an exchange or refund if you can

Ask Your Own TV Question
TV Technician: Jack, Technician replied 2 years ago

we cross posted , it is very difficult visually to tell if a lamp is good or bad unless it blew up and ther are pieces of glass rattling around in the housing

Ask Your Own TV Question
Customer reply replied 2 years ago
the spark light on the ballast does not light up when it clicks does that mean anything?
TV Technician: Jack, Technician replied 2 years ago

If you can hear that buzz for 2 secs as you said in your opening post then thats good enough for me , your ballast is trying to strike the lamp so that means it works , that leaves only a defective/no appropriate/out of specs lamp

Ask Your Own TV Question
Customer reply replied 2 years ago
Yeah that's what I thought it was I got a bad lamp
When the ballast clicks I can hear the color wheel slow down and its more like a High pitch noise coming from the ballast then a buzz noise Is there a way to test the ballast outputs?
Anyway I'm going to get another lamp and see if it works
TV Technician: Jack, Technician replied 2 years ago

Definitely start with that lamp and go from there but I really believe that the go from there will be changing the channels.

Ask Your Own TV Question
Customer reply replied 2 years ago
Thanks I'll let you know when I get it
TV Technician: Jack, Technician replied 2 years ago

yep sure

Ask Your Own TV Question
Customer reply replied 2 years ago
I just got a new lamp from eBay put it in and nothing same thing not lighting up
Customer reply replied 2 years ago
I have been messing around with it and I unplugged the ballast and turned it on and it is doing the same thing it clicks then I can hear the High pitch noise then it clicks again sounds like the click is coming from the dmd board anyway does that mean that the ballast is bad is there a way to test the turn on power from the dmd board to the ballast?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
11,343 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My mother has a HLM507W DLP that will not start. The standby
My mother has a HLM507W DLP that will not start. The standby light blinks. I've replaced the bulb but still have the same results. Color wheel is starting to whine louder than normal.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Samsung 46 DLP HLP4663WX/XAA New replacement lamp not lighting - how c
Samsung 46 DLP HLP4663WX/XAA New replacement lamp not lighting - how can I determine if the lamp ballast is functioning?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
RCA Scenium 61" dlp has trouble turning on when dormant
RCA Scenium 61" dlp has trouble turning on when dormant for 12 hours I have to unplug it to get turned on… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I thought by lamp went out in my Samsung DLP projector ( model
I thought by lamp went out in my Samsung DLP projector ( model hls5087wxxaa) as it would turn off and the three lights labeled standby/temp, timer, and lamp were all three blinking. We replaced the la… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Samsung DLP 4667. The lamp blew out and I replaced
I have a Samsung DLP 4667. The lamp blew out and I replaced it. When I did I found the the color wheel was shattered. So I replaced that. When I turned it back on it said that the lamp needed to be re… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Samsung HL-T5075S. When I got it, I was told it had
I have a Samsung HL-T5075S. When I got it, I was told it had white dots and needed a lamp. I replaced the DMD board and the lamp and it would not fire up. I replaced the ballast, still won't fire up. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i have a samsung HLR6167WAX/XAA and i am having trouble, unit
i have a samsung HLR6167WAX/XAA and i am having trouble, unit clicks and does not come on, i have changed the color wheel and the light and still nothing. the lights flashing are two green and a red u… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Samsung DLP 50 inch TV. The lamp is not turning on.
I have a Samsung DLP 50 inch TV. The lamp is not turning on. I bought a new lamp thinking that that was the problem but now I am not too sure. When starting up the two fans turn on and I can also hear… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have an HLR4266WX Samsung. Just replaced color wheel and
I have an HLR4266WX Samsung. Just replaced color wheel and lamp but still not coming on at all. Just get the green lamp light flashing for a few minutes, then all 3 come on. Was wondering of there was… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Philips 50PL9126D/37 that makes a high pitched sound
I have a Philips 50PL9126D/37 that makes a high pitched sound when I turn it on. Is it the color wheel, or the light box?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Just got a used Samsung DLP tv. Was told all it needed was
Just got a used Samsung DLP tv. Was told all it needed was a new lamp. Put one in but still does not work. Flashes 3 lights on the front that the manual says is the lamp. What else could be the proble… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I own a Samsung HL-P5063W TV that, I was informed by my wife
I own a Samsung HL-P5063W TV that, I was informed by my wife after we moved a month ago, needed a lamp replacement. She said she got the correct bulb. On the side of the TV the Lamp Replace code is: B… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 62HMX84 Toshiba TV, have replaced lamp(3 times new)
I have a 62HMX84 Toshiba TV, have replaced lamp(3 times new) just replaced Balast and it does not not turn the light ON.… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have an HL-T5075S Samsumg DLP TV. Two days ago we were watching
I have an HL-T5075S Samsumg DLP TV. Two days ago we were watching it and lost the sound and picture. Then it tried to turn itself on 3 times (unsuccessfully) and then went into fault mode (all 3 LEDs … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Samsung HL-R6567w replaced lamp and color wheel need help
on friday night i turned on my tv. the lamp light blinked 29 times, then a few minutes later the tv turned off. I have replaced the lamp and color wheel. i still get the same response. the lamp light … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Samsung DLP model 5668 - no picture when turned on. When turned
Samsung DLP model 5668 - no picture when turned on. When turned on there is a click/switch noise, the lamp indicator flashes for about ten seconds then another click and then temp light flashes. This … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
The other day I received a 50 2004 Samsung HL-P5063W television
The other day I received a 50'' 2004 Samsung HL-P5063W television from a friend. He said it wasn't working, already tried replacing the lamp, and didn't want to deal with it. He told me I could have i… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a Samsung DLP HLN617W. The set make the turn on Jingle,
I have a Samsung DLP HLN617W. The set make the turn on Jingle, the lamp light flashes. It then resets 2 or 3 times and finally failing with all 3 lights flashing. There is picture at all, it is black.… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x