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My son gave me a amazon-fire tv that I connected to my tv…

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My son gave me a...
My son gave me a amazon-fire tv that I connected to my tv and pluged in to an electrical outlet. It was working fine and I was able to get Netflick at no additional charge and a lot of other stuff. It now has stopped working and the only thing I can get is these beautiful pictures and I have no control over anything. ???
Submitted: 2 years ago.Category: TV
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 16 minutes by:
2/19/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- Does remote of fire TV work?

Thanks.

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TV Technician: Shahid, Technician replied 2 years ago

Did you get above reply?

Thanks.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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