How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

We have a Mod # 47LN5400-UA Serial # 306RMMD5V187 Last night

Customer Question

We have a Mod # ***** Serial # *****
Last night the screen went black, and we are getting nothing but a black screen.
Do we need to take it in for service, or is there some re-set ?
I'm not sure if we are still under warranty or not.
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first a few questions , let me know when you see this ?

Expert:  Jack replied 1 year ago.

Hello , need help with this ?