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I purchased a 50" 4K Visio. Serial # LTM6RKBQ4466948. There…

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I purchased a 50" 4K...
I purchased a 50" 4K Visio. Serial # ***** There are two darker sections running across the screen. There is still a full picture, but it is dark at about the middle of the screen and the lower part about 2 " from the bottom. Can you advise what is wrong?
Submitted: 2 years ago.Category: TV
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Answered in 1 minute by:
2/17/2016
TV Technician: Jack, Technician replied 2 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , I`m Jack
Perhaps I can help you with this problem but first a few questions , let me know when you`re ready ?
Also ,the model number may not be necessary for now but how old is this tv approx. ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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