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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I purchased a 50" 4K Visio. Serial # LTM6RKBQ4466948. There

Customer Question

I purchased a 50" 4K Visio. Serial # ***** There are two darker sections running across the screen. There is still a full picture, but it is dark at about the middle of the screen and the lower part about 2 " from the bottom. Can you advise what is wrong?
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first a few questions , let me know when you`re ready ?
Also ,the model number may not be necessary for now but how old is this tv approx. ?