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First couple of weeks all was fine. Yesterday my new TV (SN:

Customer Question
For the first couple of...
For the first couple of weeks all was fine.
Yesterday my new TV (SN: 04KD3CHGB02631R) has this notice:
weak or no signal
check the antenna cable connection
Run Auto Program (Menu> Broadcasting)
Paul A. Gilje ***@******.*** (###) ###-####
Submitted: 2 years ago.Category: TV
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 minute by:
2/17/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,484
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello Paul, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

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Customer reply replied 2 years ago
Also netflix, which is working fine; also cable box (Comcast) also Sound bar.
Customer reply replied 2 years ago
Netflix works; TV doesn't
Customer reply replied 2 years ago
Am I talking with someone from Samsung? I thought this all would be free, given this is a new TV. Maybe I was sent to some other kind of technician.
Customer reply replied 2 years ago
Hello! Is anyone there?
TV Technician: Shahid, Technician replied 2 years ago

This is JustAnswer.com pay per question website. We provide answer on posted question. Please reply back if you wish to continue.

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TV Technician: Shahid, Technician replied 2 years ago

Please contact customer service at following link/ number about any billing issue.

http://ww2.justanswer.com/help
Call USA:(###) ###-####br />United Kingdom - 0***-***-****
Ireland - 1800-760-906

Thanks.

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