Facing TV Problems? Ask a TV Technician.
Hello and sorry you're having problems.
What exactly happened when you put the next DVD in for the player to play?
What do you see on your TV screen?
Also what is the model number off the player (usually on a sticker on the back, or on the right top corner on the front)?
Additionally, how long have you owned it for?
Did you need help with this question?
Okay, not quite understanding here. So what happens if you put a disc in the open drawer, hit Close and then Play?
Hello, my name is Rusty. I can help you.
There could be a couple of things going on here. First, it could just be bad timing, that your laser eye decided to go out. It uses different lasers, one for CDs and one for DVDs. If it still plays CDs, then the player is fine, it's somewhere in the DVD laser section that is messed up.
The other reason is it could be that your processor that has frozen on your DVD laser IC. Unplug the unit, and hold the power button for one minute. Plug it back in, and tell me if there are any changes.
Emails will not always go through, so please check this page often for my reply.
What is the model number, and how long have you had it?
That's what I need the model number for.
Bookmark this page, and email yourself the link so you can get back to me. Once I have that, I'll be able to advise you further.