TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have 52" sanyo and when I turn it on, the light comes on…

Customer Question
I have 52" sanyo and...
I have 52" sanyo and when I turn it on, the green light comes on but screen stays black. Green light blinks at about 30 sec interval's
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 8 minutes by:
2/16/2016
TV Technician: Richard, Technician replied 2 years ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
Experience: Avid TV Technician
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Ask Your Own TV Question
Customer reply replied 2 years ago
I tried what you suggested , unplug, hold power button down 60 sec. wait 10 mins, plug back in, turn on. After that, same symptoms occur.. Green light comes on, black screen. Any other suggestions?
TV Technician: Richard, Technician replied 2 years ago

Thanks

It is the internal powerboard that has faulted. Likely a capacitor that has failed and stops the TV from drawing the power it needs to start.

I am really sorry about this and you are going to have to return the TV to have this replaced. It will be covered by the warranty, and the replacement will be done at know cost to you.

I am really sorry about this, and ff you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: Avid TV Technician

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
i have a sony kdl-46v5100 it has done great for the past 5
i have a sony kdl-46v5100 it has done great for the past 5 years but a recent thunderstorm came in and lighting hit out tree right outside and the tv went black and now it will not turn on, well it tu… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a TC-P42ST30, that blinks 14 times also. When I power
I have a TC-P42ST30, that blinks 14 times also. When I power it up, the light is solid. When I hold it in for a few seconds, it will then start blinking at 14 blink I intervals. I then unplugged the c… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
i have a toshiba tv model 62hm95 its not powering on I get
i have a toshiba tv model 62hm95 its not powering on I get a series of 3 red blinks then the green light then 3 red blinks again and it keep repeating… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Sony bravia 40 inch flat screen shuts down (screen goes
sony bravia 40 inch flat screen shuts down (screen goes black and no sound at about 30-40 minute intervals… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
32" flat screen TV. What does it mean when red light in lower
32" flat screen TV. What does it mean when red light in lower right corner is flashing and I am unable to turn on TV? I have tried remote control and the button on the TV and cannot get it to come on.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
my 65 inch mitsubishi tv only stays on for bout 30 secs then
my 65 inch mitsubishi tv only stays on for bout 30 secs then it turns off. & theres a green blinkin light that blinks til it turns off?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
when you turn on the sanyo dp46840 the power light just flashes
when you turn on the sanyo dp46840 the power light just flashes green and stays flashing. the screen stays black. what do i need to replace to fix this problem? we tried different outlet on wall and e… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i have a sanyo 52in sanyo not even 2 years old. it will turn
i have a sanyo 52in sanyo not even 2 years old. it will turn on but the screen is black and never changes and the power but startes to blink on and off… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Sony Bravia KDL-52V4100, which has been great -- till
I have a Sony Bravia KDL-52V4100, which has been great -- till now. Every 30 seconds or so, it turns off for a split second and then restarts. And I can't apply a firmware update, as the TV's DMeX por… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a rca r52wh73 t.v. When i turn on the t.v. there is
I have a rca r52wh73 t.v. When i turn on the t.v. there is a picture, but after 30 minutes the screen goes black but i still have sound. I have to wait about hour or so then the picture come back on f… read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
I have a Toshiba 52" DLP,CIN model no 52HMX95 TV. No picture
I have a Toshiba 52" DLP,CIN model no 52HMX95 TV. No picture or sound. The red and green indicator led lights on the front, red stays on, and the green blinks three times, pauses, and blinks three tim… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
when the tv powers on there is a pic for about 30 sec and then
when the tv powers on there is a pic for about 30 sec and then the pic goes out but the sounds stays on, there is two green lights at the top of the power button and one red light that is blinking all… read more
technical_specialist
technical_specialist
Technical Specialist
Associate Degree
9 satisfied customers
HI, I have a samsung LN32B360. Turns on and stays on but screen
HI, I have a samsung LN32B360. Turns on and stays on but screen flashes on and off. Check Caps and they all look great. When screen flashes it goes black then fussy black and white then normal screen.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Having an issue with my WD-73837, have tried to download and
Having an issue with my WD-73837, have tried to download and upload the software update 4 times to get it to resolved a power issue that Mitsubishi tech says this will do it and it will not work. Any … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I replaced the lamp in a AKAI #PT50DL14x/sms. and it still
I replaced the lamp in a AKAI #PT50DL14x/sms. and it still does not turn on. the screen turns a light blue, but does not show a picture. The lamp,and fan come on! There is no more 3 beeping sound when… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a Philips DPTV 340 55PW938317F and when I turn it on,
I have a Philips DPTV 340 55PW938317F and when I turn it on, the red power light blinks on and off. I noticed the top bulging on a cap by the FET chip and replaced it, but it is still doing the same t… read more
Brad Richards
Brad Richards
Owner / operator
High School or GED
68 satisfied customers
I have a Sanyo 65 TV. The power light turns green when I turn
I have a Sanyo 65" TV. The power light turns green when I turn it on and then flashes red with no picture. I have replaced the lamp through a TV repair person and it still doesn't work. HE has made se… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
I have the Sony 60 LCD WEGA KDF-60XS955. When I turn the
I have the Sony 60" LCD WEGA KDF-60XS955. When I turn the TV on, the picture stays on for about 10 seconds then the screen goes black and the green standby light blinks. After about 30 seconds, the pi… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x