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My cable is not working, every time I try to call customer…

Customer Question
My cable is not working...
My cable is not working, every time I try to call customer support it says all circiuts are busy right now?
Submitted: 2 years ago.Category: TV
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Answered in 7 minutes by:
2/15/2016
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,805
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, Since I am not there, I need to ask you for more information in order to help you.

1) What exactly do you see on your TV screen?

2) How is the Cable Box connected to the TV (if you know)- HDMI, component video cables, etc.?

3) Whom is your cable provider (what is the name of the company on your bill)?

4) What State/Town are you located in?

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Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
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