TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Captgs Feb 14, 13:31 Name: *********** Email:

Customer Question
Captgs Feb 14, 13:31 Name: Gary *********** Email...
Captgs
Feb 14, 13:31
Name: Gary ***********
Email: *****************
Question:
I have a Sony KDL-40Z4100 Bravia LCD TV, S/N(###) ###-####(made July 2008), Condition is white screen picture (all channels), I can still see faint moving images, sound still works. Is this just a bad T-con?
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
2/15/2016
TV Technician: Mike G., Technician replied 2 years ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,608
Experience: 10 Years Audio Video Repair & Setup
Verified

Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website.

Yes, replacing the T-con board is certainly the first suspect. However a technician would actually measure voltages beforehand and there is always a chance the problem is actually the display panel. If you are not able to measure the voltages then replacing the T-con board is the first thing you would want to do.

Remember that I am here to help you. Please reply back if you need clarification on any of the above.

Regardless of what you decide to do next, please take a moment to click the 3 to 5 STARS rating at the top of the page. Keep in mind that I have donated my invaluable time and expertise helping you rather than other paying customers.

Rating now does NOT close the question or prevent us from continuing our conversation here. My livelihood truly does depend on your positive rating.

Clicking the "bad/poor" rating does NOT do anything to fix your issue, nor does it issue you a refund.

Thank you,
Mike

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike G. Your Own Question
Mike G.
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,608
8,608 Satisfied Customers
Experience: 10 Years Audio Video Repair & Setup

Mike G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Sony Bravia TV - KDL-40Z4100. The screen is totally
I have a Sony Bravia TV - KDL-40Z4100. The screen is totally white. Have power reset several times. I can see and use the menu, but it is very faint on the screen.… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
K DL 48W600B TV screen started out with lines all the way
K DL 48W600B TV screen started out with lines all the way across screen running up and down, now screen went all black, is this the back panel… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a sony model number kdl-46z5100 the tv was on then showed
i have a sony model number kdl-46z5100 the tv was on then showed no picture but has sound then goes to standby on its own. Tried to turn back on, comes on with no pic but has sound and goes back to st… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just learned that my sony bravia KDL-40XBR6 which I purchase
I just learned that my sony bravia KDL-40XBR6 which I purchase in 12/2008 has a bad TCON board which is part of the LCD panel. Is this part available so I don't have to purchase a new TV, which I was … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I own a Sony Bravia LCD TV, Model Number KDL-46XBR4, Serial
I own a Sony Bravia LCD TV, Model Number KDL-46XBR4, Serial Number(NNN) NNN-NNNN purchased 05/31/2008. This TV has the best picture and sound quality than any TV I've ever seen. I love it! About 6 mon… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a sony bravia model #KDL 46S4100. The right 1/3 of
I have a sony bravia model #KDL 46S4100. The right 1/3 of the screen fades in and out and the picture appears to skip in that section as you can see 2-3 images coming onto screen when the image finall… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Hi, I have a Sony Bravia kdl-40W5500/40we5 LCD TV that has
Hi, I have a Sony Bravia kdl-40W5500/40we5 LCD TV that has just lost it's picture but still has sound until it changes to flashing red standby. Any ideas please ? Thanks, Peter… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My Sony Bravia is only about 4 years old. It recently started
My Sony Bravia is only about 4 years old. It recently started the following problem: -As I turn on the TV, the right side of the screen gets wavy images and it continues for about 15 minutes and after… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
have a 4 yr old sony bravia mod #kdl 46s4100 turn on tv and
have a 4 yr old sony bravia mod #kdl 46s4100 turn on tv and is shows double images of everything on all channels...we have changed the cable input connector (very costly one) and still nothing. but if… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
sony kdl-65w5100 when you press power on remote red light blinks
sony kdl-65w5100 when you press power on remote red light blinks 13 times .Then when it starts blinking again it blinks 14 times and starts over blinking 14 times again. I put a new t-con board in thi… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I am thinking about buying a used Samsung 52 inch LCD TV which
I am thinking about buying a used Samsung 52 inch LCD TV which has a problem with the display. The display has a intermittent problem, which has 6" wide vertical lines in the middle of the screen. Sel… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a sony bravia tv KDL-46w3000 4 yrs old when i first
I have a sony bravia tv KDL-46w3000 4 yrs old when i first turn it on ths screen is half on normal the other half is real dark colors the tv stays on for 20 sec. thens goes black no mater what i never… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
i got white screen on my sony bravia lcd when i turn it on
i got white screen on my sony bravia lcd when i turn it on it goes straight to white screen and some times when i change channel it goes to like purple lines and i change the chanel again it goes whit… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
46 Sony Bravia approximately 2 years old. Goes to standby
46 Sony Bravia approximately 2 years old. Goes to standby and light flashes 14 times. Tried unplugging, resetting and all the other crap. What does 14 flashes indicate? Is it worth trying to get it fi… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a sony lcd model#KDL32M3000 has dark picture and slow
I have a sony lcd model#KDL32M3000 has dark picture and slow motion look. Channel display and close captions are clear on still image. when cc text is scrolled it is blurred and slow-motion, video pic… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
sony bravia KDL-46XBR4 .. my tv is turning on for about 5 minutes
sony bravia KDL-46XBR4 .. my tv is turning on for about 5 minutes then it automatically shuts off. No picture is given but the sound is on. We have checked to make sure the plug is secure and the hdmi… read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
Sony KDL 46Z4100 - 46" LCD television recently started displaying
Sony KDL 46Z4100 - 46" LCD television recently started displaying pink dots around lighter areas of the picture. Problem persists across all inputs (dvd, cable box, Nintendo Wii, etc). The pink dots a… read more
ProTV and Audio
ProTV and Audio
Principal. Engineering Technician
Bachelor\u0027s Degree
939 satisfied customers
I have a Sony KDL-40Z4100. I am trying to upgrade the firware
I have a Sony KDL-40Z4100. I am trying to upgrade the firware and I followed all directions as per the Sony support website. BUT when I insert the usb drive into the DMEx2 slot nothing happens?… read more
Hank Sullivan
Hank Sullivan
Associate Degree
265 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x