TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My 3-year-old Visio model E320AR flat screen TV comes on…

Customer Question
My 3-year-old Visio model...

My 3-year-old Visio model E320AR flat screen TV comes on just fine: good sound, good picture. In about 10 seconds the screen goes black, but the sound continues. Any ideas?

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

The image disappears before I can access the menu.

Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
2/14/2016
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,384
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello

Welcome

As a test please press the menu button of the sets own remote control shine a flashlight at 45 degree angle can you see any sign of the menu where the light strikes the display please?

Anthony

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a flat screen RCA tv and the picture is now flashing
I have a flat screen RCA tv and the picture is now flashing on and off. When the TV flashes out it is fuzzy. I am using one of the HDMI ports, but ALL 3 ports it does the same thing. I have brand new … read more
Anthony_Infotech
Anthony_Infotech
Technician
16,384 satisfied customers
A wide bar with part of picture comes on the bottom of the
A wide bar with part of picture comes on the bottom of the screen. It stay on about 2 or 3 seconds and then disappears. It flickers when it appears on the bottom of the screen. This tv is a ultra hd 4… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 40 inch Samsung LCD TV. The picture and sound come
I have a 40 inch Samsung LCD TV. The picture and sound come in fine for about 10 seconds. I can see menu when prompted. Lights are on when look in back. Then after 10 seconds the picture goes immediat… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My tv is blinking. I read your previous response on this question. 3 year old Visio blinki
My tv is blinking. I read your previous response on this question. 3 year old Visio blinking to black then on again. Audio continuous Picture on for 2-3 seconds then black about 1 second Dish network … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a Vizio E320AR and the pict6ure comes on for a second
I have a Vizio E320AR and the pict6ure comes on for a second or two and then the screen is black but the audio continues.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Samsung hls6187wx TV that is about 5 years old. I
I have a Samsung hls6187wx TV that is about 5 years old. I replaced the Color wheel and the Ballast trying to fix my issue. The TV will run fine and at random times a very loud buzz will come from the… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
i have a 3year old rca flat screen.. turned it on the other
i have a 3year old rca flat screen.. turned it on the other night and the screen went black after about 3 seconds ,,, sound still good ,, after about 10 minutes the picture would flash on about 1 seco… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Mitsubishi 65" projection tv (old). Screen works fine for
Mitsubishi 65" projection tv (old). Screen works fine for a few seconds then I get a partial blackout. The cable show is still playing around the edges. Similar to a mute screen blackout but the audio… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Sony 52" XBR4 from 2007 and it has just started acting
I have a Sony 52" XBR4 from 2007 and it has just started acting up. The screen blanks out and sometimes comes back a few seconds latter. Sometimes it does not come back at all and the only fix I have … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Visio 42 flat screen HD TV about 1 and 1/2 years
I have a Visio 42" flat screen HD TV about 1 and 1/2 years old. Last night the screen went 2/3's white and the other 1/3 black. Still has sound and Charter cable menus and such still working fine. All… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
we have a sharp 60 inch lcd model lc60le810. the picture keeps
we have a sharp 60 inch lcd model lc60le810. the picture keeps blanking out to a black screen every 30 seconds. power remains on but the picture disappears. any ideas?… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
My 3 year old flat screen Polaroid has worked flawlessly until
My 3 year old flat screen Polaroid has worked flawlessly until today. The TV comes on for about 30 seconds and then the picture goes black. The sound works ok. Can I fix it cheaply?… read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
my 60 inch mitusbishi is about 7 years old and its just starting
my 60 inch mitusbishi is about 7 years old and its just starting to give out. what could be the problem? my screen is fine as long as I keep the menu on but as soon as I turn it of the screen will kee… read more
Steve
Steve
I
1 satisfied customers
Hi, I have a Grundig LCX17WSI 17 LCD TV which has been
Hi, I have a Grundig LCX17WSI 17" LCD TV which has been working fine but today when we turn it on the picture comes on for about 1 second and is fine but then it disappears to black and we just get th… read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
I have a audiovox lcd tv. It is approx. 6 years old. Yesterday
I have a audiovox lcd tv. It is approx. 6 years old. Yesterday when I turned it on the picture came on then the screen went black and I can still here the sound fine. I turned it off and back on. The … read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
I have a Westinghouse flat screen which is about 1 year old.
I have a Westinghouse flat screen which is about 1 year old. Model # XXXXX 32H540S Serial 5592W80801961. It turns on innitially. The picture comes on for a few seconds and then goes dark. Still has so… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a sony model # XXXXX when you first turn on the set
I have a sony model # XXXXX when you first turn on the set the screen is black for about 15 seconds but there is sound then the picture shows up but it blinks with the display mode on when you turn th… read more
TOM
TOM
tech
High School or GED
421 satisfied customers
I have an LG20LS7D flat screen TV. The Television, when turned
I have an LG20LS7D flat screen TV. The Television, when turned on, will work fine for approximately 10 seconds and then the picture goes out. The sound will continue. When the screen goes blank and I … read more
Neil
Neil
Technician
Bachelor's Degree
803 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x