Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of the tv?Do you have trouble with any other apps (hulu, youtube, amazon, etc) on the tv?
If you go into the setup menu under network/wireless, does it show as being connected to your home network currently?