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When I try to connect to Netflix, it says there is no

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When I try to...

When I try to connect to Netflix, it says there is no internet conncection

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

We have lost the internet connection

Submitted: 2 years ago.Category: TV
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Answered in 4 minutes by:
2/14/2016
TV Technician: Nathan, Installer replied 2 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,403
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model of the tv?
Do you have trouble with any other apps (hulu, youtube, amazon, etc) on the tv?

If you go into the setup menu under network/wireless, does it show as being connected to your home network currently?

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