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My wife sent a message about our toshiba issues a bit

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My wife sent a...

My wife sent a message about our toshiba issues a bit ago...is there a guarantee for the fee based service?

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Someone gave us a toshiba tv, the setup screen keeps popping up, every 15 min or so, exit button clears it but it keep reappearing

Submitted: 2 years ago.Category: TV
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Answered in 18 minutes by:
2/13/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,479
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

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