TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My panasonic plasma hdtv tc p5ox1 has a cracked screen and…

Customer Question
My panasonic plasma hdtv tc...
My panasonic plasma hdtv tc p5ox1 has a cracked screen and when u turn it on it's pitch black can I fix it or what can u do
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
2/13/2016
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,958
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. But I can help you with that as well.

When a Plasma panel (screen) is cracked- this is a fatal failure within the TV. The screen is powered by the Sustain and Buffers/Drivers, and a cracked screen will take out these boards when it cracks. So at the very least we have two boards that need to be replaced, at an average cost of $300-$350 parts and labor at a shop.

Now for the bad news, the display panel (Plasma screen) would need to be replaced to fix this. The ENTIRE screen is one piece (meaning the under layer that has the plasma inside, and the outside glass). The cost of a Plasma display panel is well over $1,000- and that is when/if you can find one available. The entire TV needs to be rebuilt from the inside out to replace the panel.

So to repair this set would cost you on average $1,500- which is simply not cost effective on this- or any TV for that matter. Reason being is a brand new 50" 4K LED Smart TV by about any brand out there- will cost you this, or less to purchase and have a brand new set. For example, the entry level 4K LG Smart TV at the link below is only $700 at Best Buy:

http://www.bestbuy.com/site/lg-55-class-54-6-diag--led-2160p-smart-4k-ultra-hd-tv-black/4517500.p?id=1219755712403&skuId=4517500

I'm sorry for the bad news here, and with there were an economical fix, but your 50" Panasonic would be better off replaced, versus being repaired from a cost standpoint.

Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.

Ask Your Own TV Question
Was this answer helpful?
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,958
46,958 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
New Samsung 6500 Plasma flashing Samsung Smart TV every few
New Samsung 6500 Plasma flashing Samsung Smart TV every few second. Called Samsung today and was told to disconnect/unplug from wall. Did, same thing. Also turned off power at the power box before han… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
Hi, I have a samsung smart tv plasma model ps51e550 and have
Hi, I have a samsung smart tv plasma model ps51e550 and have noticed a straight line on the screen from top to bottom and is visible on every channel. Is this repairable and expensive if so? Thanks Br… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My Samsung smart TV is not working after a software upgrade was done?
My Samsung 51 plasma "Smart TV" won't turn on... or off for that matter. Purchased from hhgregg in July, 2011. Model code PN51D6500DFXZA Version # N202 Every 13 seconds or so, the "Smart TV" image sho… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a smart tv by Samsung There's a problem with changing
I have a smart tv by Samsung There's a problem with changing the channel Whi's watching Netflix? This is what y screen is showing now if go to another channel it continues to show this as my picture. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Panasonic smart TV that's not very smart!
I have a Panasonic smart TV that's not very smart! Commercials loud, programs quite … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My Samsung smart tv has just started flashing “smart tv” and
My Samsung smart tv has just started flashing “smart tv” and won't switch off - just keeps doing it … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
Cannot turn on. Goes to “smart tv”, then to HDMI then goes
Cannot turn on. Goes to “smart tv”, then to HDMI then goes blank no red light. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
Cannot adjust the stretch on the video screen. Smart tv.
Cannot adjust the stretch on the video screen JA: What device or product does this involve? Customer: Smart tv JA: What's the brand and model number of your TV? How old is it? Customer: Panasonic, abo… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
It is flashing continually. Visio 1650 smart tv. Only on
I was watching the basketball game we recorded on dark, halfway thru the tv started flashing … read more
Aric
Aric
Technician
46,958 satisfied customers
Have a Samsung Smart TV UN46D6900 that will not recognize my
Have a Samsung Smart TV UN46D6900 that will not recognize my wireless network. The router is an ASUS RT-N66U. My laptops, ipads, iphones, and other Samsung Smart TV all connect flawlessly to the wirel… read more
yourITpro
yourITpro
55 satisfied customers
I have a Panasonic Plasma smart tv but when I try to stream
I have a Panasonic Plasma smart tv but when I try to stream it says "can not connect to server" error code 006 … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
A Panasonic TV TH-P50X50Z. Is this a smart TV model and if
A Panasonic TV TH-P50X50Z. Is this a smart TV model and if so does it have built in WiFi … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
I have a Smart TV UN55D8000 and it has the capability to
I have a Smart TV UN55D8000 and it has the capability to hook to wifi but it says it needs LAN connection and I don't know how to do that.Cn you help me? … read more
Harry
Harry
1,657 satisfied customers
I have a samsung 60 inch plasma smart TV and it won't power
I have a samsung 60 inch plasma smart TV and it won't power on … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Do I have a smart TV. Do I have a smart TV. IEmerson model
Do I have a smart TV JA: What's the brand and model number of your TV? How old is it? Customer: Do I have a smart TV JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Cust… read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
Panasonic plasma smart tv 4-5 years old. Lost netflix
Hi - panasonic plasma smart tv 4-5 years old. Lost netflix connection after app was hacked. Account has been reset by netflix. Works fine on desktop pc and Apple iPad. Have checked tv WiFi settings. T… read more
Eldon
Eldon
BS
213 satisfied customers
MY SMART TV KEEPS REPEATING THE SMART TV SCREEN AND THE FIVE
MY SMART TV KEEPS REPEATING THE SMART TV SCREEN AND THE FIVE ICON SCREEN AND RARELY GOES BEYOND THAT. THE ONLY WAY TO STOP IT IS TO PULL THE PLUG … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Samsung smart tv. will not turn on. Samsung smart tv
working fine last night. I went to turn it on today and only had volume for a few seconds so I turned it off and now it won't turn back on. No picture. … read more
Aric
Aric
Technician
46,958 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x