How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I wish to use Netflix on my TY. I have a new comcast modem

Customer Question

I wish to use Netflix on my TY. I have a new comcast modem which has Netflix on the computer screen aok, but no Netflix showing on the TY.
The vizio TV model is E420i AO Part no *********** Sr. no. LAQKNRFP3513161
The Comcast modem has a network name of XF setup56E4 & the
password *****
Please advise how do I put Netflix on to the TV screen?
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there and welcome

What happens when you open the Netflix app directly on the TV? as its via this you watch it.

Please let me know.