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My 55inch LG LED tv is about 2 years old. It is pixilating…

Customer Question
Hi My 55inch LG...

Hi My 55inch LG LED tv is about 2 years old. It is pixilating and freezing up as it would do in a storm, however, there is no bad weather. It is using Direct tv and the other tvs in the house have no problem. I have unplugged and re-plugged and checked all connections. It seems to do this mainly on CNN and Fox News, and MSNBC (all live broadcasts) but not live local news. All are in HD. Any suggestions? The pixilating periods are variable sometimes every 15-20 seconds , then it will be fine for an hour or more.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

My 55inch LG LED tv is about 2 years old. It is pixilating and freezing up as it would do in a storm, however, there is no bad weather. It is using Direct tv and the other tvs in the house have no problem. I have unplugged and re-plugged and checked all connections. It seems to do this mainly on CNN and Fox News, and MSNBC (all live broadcasts) but not live local news. All are in HD. Any suggestions? The pixilating periods are variable sometimes every 15-20 seconds , then it will be fine for an hour or more.Read more: http://www.justanswer.com/tv-repair/4vm9k-55-led-hdtv-brand-lg-having-problems.html#ixzz3zvJb7Xyl

Submitted: 2 years ago.Category: TV
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Answered in 7 minutes by:
2/12/2016
TV Technician: Nathan, Installer replied 2 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,501
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Do you ever have this same issue on any other input (dvd, game, apps, etc)?

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Customer reply replied 2 years ago
no, I don't have anything else connected.
TV Technician: Nathan, Installer replied 2 years ago

Can you give me the complete model number of the tv?
As a next step, we really need to test something else besides the satellite. Can you even just temporarily hook a dvd player or other device for testing purposes?

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