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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14767
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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When I turn my TV on there is sound but no picture. What

Customer Question

When I turn my TV on there is sound but no picture. What should I do?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

If you press the menu button of the sets own remote control does the menu come up please?

Anthony

Customer: replied 1 year ago.
NO
Customer: replied 1 year ago.
the screen is white
Expert:  Anthony_Infotech replied 1 year ago.

If its white then its likely either to be a bad tcon board or a bad panel (screen)either way this is distressing, in most cases this is panel failure and that is not an option to replace

I am sorry I do not have better news for you here

Let me know if you need more clarification

I know its bad news however I still require you to rate the answer positively so I receive credit from the site thank you

Anthony

Customer: replied 1 year ago.
I am not satisfied with the answer. Please cancel my free trial and membership.