TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Where is the location of the reset button on my sharp quatro…

Customer Question
where is the location of...
where is the location of the reset button on my sharp quatro model #lc-52le83ou
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
2/11/2016
TV Technician: Nathan, Installer replied 2 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 29,570
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me the specific problem you are having with the tv, please?

Ask Your Own TV Question
Customer reply replied 2 years ago
No picture only blinking arrow, where is the reset button? steps needed to reset tv.
TV Technician: Nathan, Installer replied 2 years ago

There is no such thing, lcd tvs, including yours, do not have a reset button.

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, often a faulty power supply or main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

This could also be the result of age related wear and tear; as a 2011 model tv, that type of failure wouldn’t be surprising. At this point, the tv is at/past its designed service life.

There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; if you're thinking about a do it yourself repair, you'll need to be comfortable and skilled with electronics repairs, which would require dismantling the set (removing the back panel of the tv), diagnostics with a digital multimeter to test voltages inside, changing out boards as needed, and possibly desoldering/removing and soldering/replacing individual components.

If you’re considering repair at a local shop, you’ll find a typical repair to be around $300 for diagnostics, parts, and labor.

For a tv of this size/age however, replacement will make more sense. You can get a brand new LED tv with a fresh warranty in the $400 range.

Depending how you’d like to proceed here, I can help with finding parts, finding a repair shop, or recommending replacement options. Just let me know.

Best regards, ***** ***** for the news,

Nathan

--

Please note:

I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.

Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. Again I apologize there is not a better outcome here, though this is really beyond either of our control. I do hope you’ll consider leaving a 5 star rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately. Rating negatively, or not rating at all, does not produce a refund, it only penalizes me for trying to help.

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 2 years ago

Did you need any more help with this?

Ask Your Own TV Question
Was this answer helpful?
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 29,570
29,570 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
how can i repair water damage to my smasung led tv
how can i repair water damage to my smasung led tv?… read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
My Sharp Aquos 52" lcd led tv has vertical lines going down
My Sharp Aquos 52" lcd led tv has vertical lines going down the screen. It's 16 months old. It shows up with all inputs and in the menu screens. The lines a are about 1 pixel in width, color magenta, … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Bush TV will only go to standby when switched on. No picture
Bush TV will only go to standby when switched on. No picture appears when a channel is selected.… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
No problem with TV but was given a 28 inch LED TV from
no problem with TV but was given a 28 inch LED TV from friend but no manual. When I tried to down load the manual, my security system identified a major issue and blocked the site. Can you eemail me t… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My LG LCD/LED TV gives no picture just black - when the red
My LG LCD/LED TV gives no picture just black - when the red light is solidly on, there is no picture. When I hit the power button, the red light blinks, the LG screen comes on briefly, then it goes bl… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
Cant find model number on rear of tv. It's a Hitachi LED tv.
It's a Hitachi LED tv. These are the #'s on back of tv : LE32H406 and HS1D000055. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a 49" Samsung LED TV (UN49KS8000FXZA) 2016 model just
I have a 49" Samsung LED TV (UN49KS8000FXZA) 2016 model just out of warranty that has a thick black vertical line that has suddenly appeared on right side of screen. Happens on all inputs/sources, wit… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I have an RCA 42 in lcd led tv. Is there a way to set a
I have an RCA 42 in lcd led tv. Is there a way to set a maximum volume level? … read more
Harry
Harry
1,694 satisfied customers
Need to hook up coaxial cable to Samsung LED TV that doesn't
Need to hook up coaxial cable to Samsung LED TV that doesn't have a coaxial cable input . The box doesn't have HDMI. WHAT TO DO .? … read more
Nathan
Nathan
Installer
29,570 satisfied customers
The UN55C8000FXFZA, 3D LED TV is fine, but I'm trying to
The UN55C8000FXFZA, 3D LED TV is fine, but I'm trying to connect UHD 4K Blue Ray player and I can't get it to work. Should I be able use a 4K HD Disc player with this TV? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Its actually my TV. Can yu help with that? LED TV 50L3400U
Yes, same issue with all sources. The bottom half is fading out … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
My samsung led tv suddenly is dark on left side and has a
Hi. My samsung led tv suddenly is dark on left side and has a streak of lines coming from left side to center of tv … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I have a Proscan PLED 2243B TV I bought last year. I can never
I have a Proscan PLED 2243B TV I bought last year. I can never get the volume loud enough. At full volume, I can barely hear it. Is there an adjustment I can make?… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a samsung Led tv that has a black vertical line. When
I have a samsung Led tv that has a black vertical line. When I touch the Edgar of the tv where the line starts at the bottom of the tv is changes color, disappears temporarily and comes back again… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
i own a 47 in seiki tv model number SE47FY19 led tv...i have
i own a 47 in seiki tv model number SE47FY19 led tv...i have audio but know picture i tried replacing the main board as seiki told me too and it did not work… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Why does my samsung lcd tv screen have a light purple bloch
Why does my samsung lcd tv screen have a light purple bloch in the center of the screen? … read more
Nathan
Nathan
Installer
29,570 satisfied customers
My DLP by Mitsubishi has a green flashing light on the front.
My DLP by Mitsubishi has a green flashing light on the front. After reading the manual, I have pushed the reset button and hear it reset however the screen is still blank and the light is still flashi… read more
Josh C
Josh C
Owner
Bachelor's Degree
985 satisfied customers
We have an LG tv model 42lg61yd, takes several attempts to
hi we have an LG tv model 42lg61yd, takes several attempts to turn on, has a blank screen with sound the first few attempts then turns on, sometimes with horizontal lines for a while. … read more
Nathan
Nathan
Installer
29,570 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x