TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have Optimum Cable and Sharp LC-26SH12U LC-32SH12U

Customer Question
LC-37Sh12U. When I turn...
I have Optimum Cable and Sharp LC-26SH12U LC-32SH12U LC-37Sh12U. When I turn the TV on I get Please Wait and then the screen goes black. I have to turn the TV on and off until finally I get INPUT which I have on 3 with Cable as the selection. What am I doing wrong?
Many thanks for any help.
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
2/4/2016
TV Technician: Richard, Technician replied 2 years ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
Experience: Avid TV Technician
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Ask Your Own TV Question
TV Technician: Jack, Technician replied 2 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello Eileen, I`m Jack a TV repairman

This tv is some 8 years old and it is about that time where it would need some service i`m afraid .

Its been pretty good this far but your tv`s power board now has weak/vented capacitors that need warm-up if you will before they get fully charged and i`m sure that once the tv has warmed up you can turn it off and on again normally .

What you have now are the first advanced warnings of failure , eventually (few weeks) it won`t turn on any longer .

Repairing or replacing that board would fix that and if you or a friend is handy with a scewdriver then this can be repaired at home .

The power board for this tv is not very expensive at around $40 but if this is not your cup of tea then a repair shop may charge somewhere around $120 if you take it to them , they will repair that board .

If you decide to go for the DIY approach let me know and i will help you along with parts and where to find them .

Hope this help and please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time if you have questions.
Thank you

Ask Your Own TV Question
TV Technician: Richard, Technician replied 2 years ago

Hi Again Eileen,

As there can be a number of causes for this, I would like to rule these out before jumping to a conclusion.

Please let me know how you go with the instructions I gave.

Thank you

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: Avid TV Technician

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have an old CRT Sharp model 27SC26B TV. When I turn on the
Hi: I have an old CRT Sharp model 27SC26B TV. When I turn on the TV I get a full screen picture reception, however, a few seconds later a black field appears covering up close to fave the picture. I a… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I get a blue screen when I turn on my Sharpe telelvision,
I get a blue screen when I turn on my Sharpe telelvision … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
TV worked perfectly, only had problem connecting with
TV worked perfectly, only had problem connecting with netflix. Called … read more
Jack
Jack
Technician
11,343 satisfied customers
My sharp tv keeps going to a black then red, and blue screen
my sharp tv keeps going to a black then red, green and blue screen while i am watchin it … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have anSharp 37SH12U- actually it was my parents- I am
Hi - i have anSharp 37SH12U- actually it was my parents- I am trying to set it up and the cable does not connect- is there a channel I need to set it at and which input do I use?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Sharp LC-46SV50U screen goes black every 30 minutes and comes back on.
I have a new Sharp LC-46SV50U and like clockwork, the screen goes black every 30 minutes for 3-4 seconds then comes back on. The power light does not go off when this happens. I am connecting this to … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
sharp LCD tv sometimes has video problem (black screen) audio
sharp LCD tv sometimes has video problem (black screen) audio is always ok. after turning off and on few times, i will have success of getting the normal picture back on. video connections checked and… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Sharp TV Model: LC-26SH12U, The sound is not loud
I have a Sharp TV Model: LC-26SH12U, The sound is not loud enough. The volume goes from 0 to 50. I have never been able to get the volume higher. Is there a way to increase the volume? Thanks, Erv… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
When I turned my TV on this morning only vertical lines of
When I turned my TV on this morning only vertical lines of varying colors showed up. Any suggestions?… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I Own A Sharp lcdtv (w) DvD Mod. # XXXXX Lately The unit
I Own A Sharp lcdtv (w) DvD Mod. # XXXXX Lately The unit will lose picture (black screen) sound still on. Unit has been cleaned and a Fan Used to cool unit. Problem stopped for about a week. Even with… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My Sharp TV model LC37SH2U, is having sound distortion and
My Sharp TV model LC37SH2U, is having sound distortion and picture distortion. Like a signal interruption - with these little squares running all over the screen. What could this mean? Problem is gett… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
My sharp Aquos television picture goes black, but the sound
My sharp Aquos television picture goes black, but the sound remains no matter which input I use. This is an intermittent problem that is occurring more often. Usually I turn the tv off and waite a few… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 4 year old Sharp Aquos LC-26SH12U tv. A picture comes
I have a 4 year old Sharp Aquos LC-26SH12U tv. A picture comes on briefly when I turn it on and the screen turns black. What do I do?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
have sharp 26 LCD about 3 yrs old. Its LC-26sh12u. Its connected
have sharp 26 LCD about 3 yrs old. Its LC-26sh12u. Its connected to a fios HD box. Got verizon fios tech last night. checked cable box and reset it. TV was going on for 2 secaons and ssid " Please Wai… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
sharp nom1245 TV has a large black rectangle in the middle
sharp nom1245 TV has a large black rectangle in the middle of the screen. If I turn the TV off then back on, the black rectangle is gone until I change the channel then it returns… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have a Sharp LC-37SH12U. The picture collapsed into about
I have a Sharp LC-37SH12U. The picture collapsed into about a two inch vertical line. Is this something easily repaired?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Hi, I have a Sharp LCD 26 tv model number LCD TV Sharp
Hi, I have a Sharp LCD 26" tv model number LCD TV ? Sharp ? LC-26SH12U . I pushed a button, I have no ideah which one, and now all of the people's heads are cut off what can I do to get the picture ba… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I am looking for a manual for an LC-32SH12U Sharp LCD TV, or
I am looking for a manual for an LC-32SH12U Sharp LCD TV, or at least to find out how to get the coaxial digital output working, I have hooked it up to a Triton AX360 digital audio controller with coa… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x