How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I'm hoping your in Australia.... I have a Sony TV Bravia KDL

Customer Question

Hi I'm hoping your in Australia....
I have a Sony TV Bravia KDL - 42W800A and this afternoon it was playing and then stopped and started flashing 8 red lights. We turned the power off and reset it but it wouldn't start so we reset it again for 5 minutes and when it started it worked for 10 seconds, then turned off and started flashing 3 times. We decided to unplug it and go for dinner, 2 hours later, came back and it came on for 30 seconds then died and flashed 8 times. We can't get it to work. Any ideas please?
Thank you
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



Not is Aus but the same set is sold in the UK and in the US (I am in the UK) do you still want help please?


Customer: replied 1 year ago.
Hi Anthony,
Thank you so much for getting back to me. I was kind of worried I'd just signed my life away and would never hear from anyone. Anyway, my TV is working again (thank god) and we think it's because at Alexandra Headlands today (Queensland Sunshine Coast), the temperature is 34 degrees and the humidity is 90%. I think the humidity got to it. We got very technical and grabbed a hairdryer - blew the plugs and connections and it seems to be working.
Thank you for responding though
Have a good day/night
Alex :-)
Expert:  Anthony_Infotech replied 1 year ago.

OK Alex if you have further issues let me know