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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I cant turn on tv received it from son..worked fine till

Customer Question

I cant turn on tv received it for xmas from son..worked fine till yesterday.Insignia model number ns-39d220na16 sku#1213167..have been turning it on w/insignia remote the usinf Comcast remote for channel choice now it says input select
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Veronica,

Expert:  Nathan replied 1 year ago.

So is the issue that the tv is not turning on, or it turns on but you get no picture/sound?
Can you bring up the insignia on screen setup menu at all? (picture/sound settings, etc)?