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Louie
Louie, Technician
Category: TV
Satisfied Customers: 12297
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My LG v271 is stuck with the window showing SAFE plus a

Customer Question

My LG v271 is stuck with the window showing SAFE plus a little red key. No controls work or do anything.
Regards,
Rupert
Submitted: 1 year ago.
Category: TV
Expert:  TimCoons replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  TimCoons replied 1 year ago.

Have you taken the battery out and restarted it?

Customer: replied 1 year ago.
Do you mean the battery in the remote control?
Expert:  TimCoons replied 1 year ago.

I'm sorry, I saw the LG v271 come up as a phone, what type of device is it?

Customer: replied 1 year ago.
LG DVD & Video cassete player
Expert:  TimCoons replied 1 year ago.

I gotcha. Let me get you to a DVD/VHS player technician.

Customer: replied 1 year ago.
When plugged into power and switched on the window shows SAFE plus a little red key. Nothing works and after 15 seconds the window extinguishes. All controls are inactive.
Expert:  TimCoons replied 1 year ago.

Sounds like it may have died, but I am not a TV/VHS/DVD expert, I'm a computer and network engineer. I asked Justanswer to send this to a TV guy.

Customer: replied 1 year ago.
Sorry don't want to call you & spend more money. Just find me an answer if possible.
Rupert
Customer: replied 1 year ago.
I'll wait to hear from you.
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, the displayed message of "SAFE" would indicate that the LG's child lock has been enabled.

Please click HERE or go to https://dl.dropboxusercontent.com/u/92079112/LG-V271SAFE.txt