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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I bout a samsung UHDTV series 6 6500. [TV] UN40JU6500. I

Customer Question

i bout a samsung UHDTV series 6 6500 . [TV] UN40JU6500. I intal internet wireless . but tv shuts off and on. if i try to go like netflix or youtube shuts of and send me to regular channel. my cable prorivider is comcast. but my cable box don't have the connection hdm only regular connection the name is andy.
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there and welcome

Is it also shutting off on a regular channel? And when it shuts off, does it actually turn off as well?

Customer: replied 1 year ago.
Expert:  Richard replied 1 year ago.

When this happens, does the standby light come on?

And if your watching normal TV does this ever happen?