TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

Samsung HP-S5053 vertical black line on television (far

Customer Question
right side)....
Samsung HP-S5053 vertical black line on television (far right side).
Submitted: 1 year ago.Category: TV
Ask Your Own TV Question
Answered in 4 hours by:
2/1/2016
TV Technician: Michael Hannigan, Technician replied 1 year ago
Michael Hannigan
Michael Hannigan, Technician
Category: TV
Satisfied Customers: 11,884
Experience: 25+ Years Experience in Computers and Electronics
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. I am an Expert in the TV category. If you feel this is not the best category for your question, let me know and I will forward it to the appropriate group of Experts.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Ask Your Own TV Question
Customer reply replied 1 year ago
I received the television as a gift. Make is Samsung HP-S5053. I reviewed other posts and found my initial problem was my main board (where all inputs are). It has been replaced with the exact replacement needed. After this, my picture is perfect but the right side of the screen (if I'm looking directly at it the front of the television) is black vertically and there is slight snow across the whole screen. I have calibrated the television with the x and y boards plugged in, but my VE is not set at 65v as it jumps around from between 3V and 200V roughly. I have unplugged and plugged back in my Y boards to find I believe the problem to be on the X board which controls horizontal picture. I see no blown capicators or oil on any boards. I can give more info if needed.
TV Technician: Michael Hannigan, Technician replied 1 year ago

What happens to the voltages if you disconnect the x board? Does that stablize the voltage?

Ask Your Own TV Question
Customer reply replied 1 year ago
I never disconnected the X board completely. I will try that when I get home tomorrow. I'm on shift until 8 am so it'll be after that. Anyway, I disconnected all X board ribbons and the voltage went up but never stabilized. It will intermittently stabilize but starts jumping around again after about 5 or 10 seconds, which is just its regular doing. I have not done the scroll test yet and I'll perform that too if I can see my screen options. I believe it to not be on the Y main or buffer but I'll disconnect that as well. I unplugged a ribbon off of my logic board and it stabilized it. I can't remember which one though.
TV Technician: Michael Hannigan, Technician replied 1 year ago

I don't think it's the Y main or buffer either. It wouldn't have that effect.

Ask Your Own TV Question
Customer reply replied 1 year ago
I didn't think so either. I think that would affect it horizontally and I don't believe that that would cause snow, which I believe is usually caused from the wrong voltage in the power board... But I don't know... I wanted to ask you about that. What would usually cause that?
TV Technician: Michael Hannigan, Technician replied 1 year ago

Ultimately the snow is probably from the main board, but it very well can be from the voltages going to it.

Are you able to take a picture of what the screen looks like and attach that here with the paperclip icon?

Ask Your Own TV Question
Customer reply replied 1 year ago
Okay. So I have unplugged the x and y boards and found no change in the voltages. I unplugged the Logic Board and everything evened out. The LED2000 is staying on on the logic board, and the LED2002 is blinking. I don't know if this is significant. There is not much snow, as you can see in the picture. I ran the white scroll on the screen and you can see how the white scroll is not taking place on the far right of the television. Please let me know what other tests I need to run so I know how to fix this. I wouldn't imagine that the Logic board would shut off the far right of the television, but I could be wrong. Before I replaced the Main board, the whole television was working. Now there isn't the problem that it had before but a new one. Look at the pictures and let me know what else to do. Also, this is the webpage that helped me solve the problem before. http://my.justanswer.com/question/guest/cc497f322bf6427a8b0145a5a50ea483 Thank you for all your help so far.
Messed up TV.jpgMessed...jpgthumb_IMG_1840_1024.jpgthumb_I...jpgIMG_1841.jpgIMG_1841.jpgIMG_1839.jpgIMG_1839.jpg
Customer reply replied 1 year ago
The first picture is how my television looked before, but maybe a little worse... Sorry, Forgot to explain that. It was the google image search image I found.
TV Technician: Michael Hannigan, Technician replied 1 year ago

Well, it doesn't look like a main board. So that is sort of good news... It looks like a logic board.

I do see the thread to which you are referring, and if there is any of that you need to see in particular, I can provide it, but the possibilities of what is wrong is narrowing. I'm pretty sure it's a logic board.

Ask Your Own TV Question
Customer reply replied 1 year ago
You believe that would be cutting off the far right of the screen? I'd just get a tested and good part. I was thinking it would be the logic board before I replaced the main board. BUT it would make sense for it to be the logic board because the scroll test isn't taking place in the whole screen. It's only about 15 bucks. http://www.ebay.com/itm/Samsung-BN96-03366A-LJ92-01371A-Main-Logic-CTRL-Control-Board-For-HPS5073-/262246888185?hash=item3d0f21f2f9:g:dVQAAOSw8-tWVMAL
BUT I have this other question. Could it be from solder crack? If so I'll take my soldering iron and touch all the solder to see if that'll fix it... What do you think?
TV Technician: Michael Hannigan, Technician replied 1 year ago

It can always be from a cold solder joint or a crack in the solder somewhere. There are many things it can be. Usually the best anybody can do is take a very educated guess. Rarely do symptoms clearly point to one problem.

Ask Your Own TV Question
Customer reply replied 1 year ago
Right. I took it off and I may just oder a new one. The parts.. even the fuses.. are so tiny on here. One of my capacitors is reading open (no resistance) so it may be that, but I haven't even the first clue on how to order a new one because it must not be called a capacitor... Plus, I might as well just order a whole board since I'm not a TV shop. Thanks for your help and I'll notify if it fixes it. Ordering a new board tonight.
TV Technician: Michael Hannigan, Technician replied 1 year ago

Capacitors are a common problem. It is very difficult though, to measure their capacitance. You have to basically remove it first. But to replace, you just need to get the numbers off the side and purchase a capacitor with the same capacitance - they are just a generic component like a diode or a resistor.

Ask Your Own TV Question
Customer reply replied 1 year ago
I have replaced the board. I see no difference. I replaced the Logic Board and the problem still persists that far right is still black. Is there another technician that can help? Maybe someone from a repair shop?
Customer reply replied 1 year ago
I would have posted earlier but I was on shift for two whole days.
TV Technician: TV Tech1, Technician replied 1 year ago
TV Tech1
TV Tech1, Technician
Category: TV
Satisfied Customers: 5,316
Experience: 30 Years experience. Authorized Warranty servicer.
Verified

If the 2 bottom pictures are from your TV set, I suspect the E buffer board or it's the panel that's failed.

http://www.shopjimmy.com/samsung-bn96-03363a-e-buffer-board.htm

check the board number at shop jimmy, make sure it matches the board I've listed, ok?

Ask Your Own TV Question
Customer reply replied 1 year ago
Will do. With my old main board, the entire TV worked, though it didn't work correctly. I attached the new main board and the tv shuts off the far right side. I replaced the logic board and the VE has evened out, but still the same problem. I'll check the part and see. If there a trouble shooting thing I can do to make sure it is the E board?
Customer reply replied 1 year ago
Now that I see what you're talking about, I COULDNT STOP THINKING MAYBE ITS ONE OF THOSE. Because it's only the right, 1/4 or 1/3 of the screen. Not half of the screen. So how would I test to see which is bad?
TV Technician: TV Tech1, Technician replied 1 year ago

Buffers ONLY affect that part of the picture it's located UNDER...There's no test you can run, unless you have a really FAST oscilloscope and can lock it to 60 Hz, then look at missing digital data or the ribbon cable connection to see if data is missing. And you better have a steady hand doing that work. I just replace it because they're cheap.

Hmm, Just answer removed the web info.

Here you go

http://www.shopjimmy.com/samsung-bn96-03363a-e-buffer-board.htm

That link should be accessible

Ask Your Own TV Question
Customer reply replied 1 year ago
I know what you're talking about having a steady hand. I shocked the crap out of myself when I didn't know any better. I'll just buy a new one. Maybe swap one for the other and see if it works? Would that be a good test? Like if I swapped it out for the one to the right of it and they swapped places, ideally the blank spot should change, right?
TV Technician: TV Tech1, Technician replied 1 year ago

Those boards aren't interchangeable unfortunately. Also note that Just Answer didn't repost your response back to me, I was looking at the list of "timed out" responses and saw you responded. I'll have to check yours regularly. As for a NEW TV...if you've had your TV for 8 years and want one of those "reasonably priced" 4K TV sets OR one of the TV sets that is a series 7000 or higher, that would be a MASSIVE improvement in picture quality.

I hope Samsung's compare mode works in this hyperlink. I tried setting ALL to the 55 inch flat screen models, but they set themselves to the default size. Sometimes 65 inchers are cheaper than 55 inchers due to customer demand. Anyways, look at the SERIES numbers of all these...they are series 7000 or Higher. That's the TOP OF THE LINE TV panels. Series 5000 or 6000 are so-so.

http://www.samsung.com/us/compare/#category/N0000042/products/UN55JS8500FXZA%2CUN55F7100AFXZA%2CUN60F8000BFXZA

Ask Your Own TV Question
Ask TV Tech1 Your Own Question
TV Tech1
TV Tech1
TV Tech1, Technician
Category: TV
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 30 Years experience. Authorized Warranty servicer.

TV Tech1 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,906 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,425 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
From what I've read on the net, it seems the backlight
From what I've read on the net, it seems the backlight inverter board is bad on my Sanyo 41" but I can't seem to find it. I found an LED driver board, but I'm not sure if that is the same … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
I have an LG 60pm6700 - worked fine last night, but no
I have an LG 60pm6700 - worked fine last night, but no picture with sounds this morning. I've tried my laptop as an input check, and still no picture. I read there is a fuse in it?… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
Bought a Panasonic Viera Plasma TV 50" Model Number TC-P50S2
Bought a Panasonic Viera Plasma TV 50" Model Number TC-P50S2 a year ago, the T.V. one day just wouldn't turn on. I'm pretty Tech savy so I went through the normal Troubleshooting Proceedures, unplugge… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
My dynex tv won't turn on. The red light is on. This has
my dynex tv won't turn on. The red light is on. This has happened a few times before and the tv would work after unplugging and replugging the tv. That solution hasn't helped this time.… read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
I simply attempted to turn it on this morning and it would
I simply attempted to turn it on this morning and it would not respond by remote or button on the TV. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
316 satisfied customers
The TV works fine however, the inside measurment of the
The TV works fine however, the inside measurment of the screen is 15 inches but the pictture top to bottom is only 12 inches. The side to side measure is ok as it reaces right to the frame edges. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My Hitachi 32PD7800TA TV will not power up. There is no
Hello my Hitachi 32PD7800TA TV will not power up. There is no power indicator light showing on the front, and I checked the lead to make sure that it worked on another appliance. It was working perfec… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,668 satisfied customers
My rca television model f35100st sn149550061 was playing i
my rca television model f35100st sn149550061 was playing i heard a small pop noise and the tv went dead. like no power at all… read more
Neil
Neil
Technician
Bachelor's Degree
803 satisfied customers
The power cord on my Magnavox smart series 32 in RG32GYWH
The power cord on my Phillips Magnavox smart series 32 in RG32GYWH was severed at the place where it connects to the TV so I thought it just needed to re wire the white and black wires to an extesion … read more
Ron
Ron
359 satisfied customers
I have a Soyo TV model number MT-SYTPT4227AB that doesn't
I have a Soyo TV model number MT-SYTPT4227AB that doesn't have power. When I hold the power button down and remove the power cord and then plug in again the green goes light comes on but the screen re… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
I have a Insignia Coby model TFTV1091 and need to know how
Second opinion] I have a Insignia Coby model TFTV1091 and need to know how to charge the battery. I pluged it in for hours snd it did not charge, HELP. … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
775 satisfied customers
Your question: "I have a Samsung HL61A750AIFXZA 61" LED DLP
Your question: "I have a Samsung HL61A750AIFXZA 61" LED DLP TV. The RGB LEDs do not power on. I have replaced ; the main power board, the sub power board , the LED driver board and the DMD board and t… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
85 satisfied customers
I have a Sony trinitron Wega model number KV-28HX15U The RED
i have a Sony trinitron Wega model number KV-28HX15U The RED diagnostic light on the on and off switch blinks TWICE, then it goes back to green, then it blinks RED twice again and just repeats this Q … read more
Louie
Louie
Technician
Associate Degree
2,906 satisfied customers
Died during lightning storm. 19" samsung with Quam tuner,
Died during lightning storm. 19" samsung with Quam tuner … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
85 satisfied customers
I have a Samsung UN55H6300AFXZA version TH01. TV works with
I have a Samsung UN55H6300AFXZA version TH01. TV works with sound but no picture. I can see volume numbers on screen using flashlight. … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
85 satisfied customers
Have power but no picture, 50PA5500-UAAUSLLHR, red light in
red light in lower left and faint glow. nothing else … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
I have a Vizio XVT553SV with an Vizio light that illuminates
I have a Vizio XVT553SV with an amber Vizio light that illuminates on the front when plugged into the wall. It never flickers, but will not turn white when the power switch is pressed. Have performed … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
How can I test an LCD / LED TV before ordering the boards to
How can I test an LCD / LED TV before ordering the boards to know if it's panel failure or not?… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
85 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x