TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have the same problem with my TV closed captioning. It…

Customer Question
I have the same problem...
I have the same problem with my Phillips TV closed captioning. It appeared out of nowhere . Never had it on and it just turned on and it will not shut off. I have directv box genius.
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
1/31/2016
TV Technician: Jack, Technician replied 2 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , I`m Jack
Perhaps I can help you with this problem , let me know when you`re ready ?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a 65 inch vizio tv. I would like to turn on the
I have a 65 inch vizio tv. I would like to turn on the closed captions. when I go … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
How do I turn OFF closed captioning on Samsung TV? Three
How do I turn OFF closed captioning on Samsung TV? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I can't get the closed captioning off on my Sharp TV. I've
I can't get the closed captioning off on my Sharp TV … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I want to turn OFF the SAP being displayed on a Sony Bravia
I want to turn OFF the SAP being displayed on a Sony Bravia 900E TV … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I can get rid of the close captioning on my screen, Its
I can get rid of the close captioning on my screen … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a LG Flat Screen TV that all of a sudden started
I have a LG Flat Screen TV that all of a sudden started display closed captions. This happened without our adjusting any settings. Now when I go to settings where it shows captions, it is in grey tone… read more
Jack
Jack
Technician
11,343 satisfied customers
I have a Sharp Aquos Quattron LC70C7500U. I'm on Suddenlink
I have a Sharp Aquos Quattron LC70C7500U. I'm on Suddenlink cable system. I had a cable tech rehook my TV after we had some remodeling done and now cannot get the closed caption back working. Suddenli… read more
Jack
Jack
Technician
11,343 satisfied customers
How do I get close caption turned off my Sceptre TV? It is
how do I get close caption turned off my Sceptre TV? It is making me crazy. it is an older flat screen and this just started… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have an older Toshiba TV. Would like to turn on closed caption
I have an older Toshiba TV. Would like to turn on closed caption but can't figure it out. I have a DirectTV control box. Is there any thing on the TV itself that I could try?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I cannot turn off the analog closed caption... I went to menu
I cannot turn off the analog closed caption... I went to menu and turned it off. Still showing captions...Help! Thank You… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a problem with Phillips TV flat screen model 42PF732.
I have a problem with Phillips TV flat screen model 42PF732. I have turned the Closed Captioning to Off, but it still displays on the TV screen. I have also changed the font and text to Transparent, b… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have an older rear projection tv hooked up to direct tv.
I have an older rear projection tv hooked up to direct tv. a perfectly rectangle black box appears blocking out that portion of the screen. Other than that picture is good.… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
I have a VIZIO E470VL tv about a year and a half old driven
I have a VIZIO E470VL tv about a year and a half old driven by HDML 1081 from Directv. Today when it was turned on it came up in traditional tv mode not HD and closed captions was on. I unpluged the t… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I HAVE A MAGNAVOX TV MODEL 20MT133/17 WHICH WAS BOUGHT IN
I HAVE A MAGNAVOX TV MODEL 20MT133/17 WHICH WAS BOUGHT IN 2007. HAVE DIRECTV UP UNTIL THE LAST SEVERAL MONTHS NEVER A PROBLEM. SUDDENLY, I GET, WHAT LOOKS LIKE CLOSED CAPTIONING WITH COMPUTER CODE GOI… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My wife & I bought a 19 inch Sharp LCD TV for her mother approximately
My wife & I bought a 19 inch Sharp LCD TV for her mother approximately a year and a half ago. The problem she is now having is that after the TV is on for a short time, a black rectangular box pops up… read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
Detail I have done all the necessary procedures on the setup
Detail: I have done all the necessary procedures on the setup menu.when first saw the option it was "off" . when I scrolled down to CC1 the "off" disappeared and cc1 was there. I then closed the menu … read more
Audio Video Tech
Audio Video Tech
Electronics Technician / Home Theater
Bachelor\u0027s Degree
98 satisfied customers
I have a Toshiba Theatrewide HD television Model No. 51H84.
I have a Toshiba Theatrewide HD television Model No. 51H84. Today out of nowhere and seemingly for no reason, I have a rectangular black box appear on the screen. It appears the box is the box that ap… read more
Josh C
Josh C
Owner
Bachelor's Degree
985 satisfied customers
I have a Sony KP-51WS500 Widescreen TV that the closed captioning
I have a Sony KP-51WS500 Widescreen TV that the closed captioning is on and won't turn off even after I turn it off from the menu on the TV. Is there an easy fix, or can it be fixed at all? It just st… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x