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Jack
Jack, Technician
Category: TV
Satisfied Customers: 9386
Experience:  40 years experience as audio,video repair and installation tech
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Sound was working when we went to bed, but when we turned it

Customer Question

I'm Patsy Oates. Sound was working when we went to bed, but when we turned it on today, no sound
JA: Thanks. Can you give me any more details about your issue?
Customer: Beautiful picture, just no sound and it is not muted
JA: OK got it. Last thing — TV Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem , let me know when you`re ready ?
Also , could you please give me the tv`s model number if possible ?

Customer: replied 1 year ago.
I unplugged the TV from the wall and replugged it. The TV now works, sound and all.
Expert:  Jack replied 1 year ago.

O.k then a reboot was the first thing I had for you and in case there is a cable box or satellite receiver involved then its a good idea to do both .

Glad to hear you got it going .