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Sound was working when we went to bed, but when we turned it…

Customer Question
I'm Patsy Oates. Sound...

I'm Patsy Oates. Sound was working when we went to bed, but when we turned it on today, no sound

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Beautiful picture, just no sound and it is not muted

Submitted: 2 years ago.Category: TV
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Answered in 16 minutes by:
1/30/2016
TV Technician: Jack, Technician replied 2 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , I`m Jack
Perhaps I can help you with this problem , let me know when you`re ready ?
Also , could you please give me the tv`s model number if possible ?

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Customer reply replied 2 years ago
I unplugged the TV from the wall and replugged it. The TV now works, sound and all.
TV Technician: Jack, Technician replied 2 years ago

O.k then a reboot was the first thing I had for you and in case there is a cable box or satellite receiver involved then its a good idea to do both .

Glad to hear you got it going .

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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