How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jack Your Own Question
Jack
Jack, Technician
Category: TV
Satisfied Customers: 9915
Experience:  40 years experience as audio,video repair and installation tech
39158752
Type Your TV Question Here...
Jack is online now
A new question is answered every 9 seconds

Have Dish, one receiver with one tv: Panasonic vie ra. Have

Customer Question

Have Dish, one receiver with one tv: Panasonic vie ra. Have black screen with blue box stating channel not available no signal. Went to setup on tv and am confused what to chose for program channels and external devices: input labels if component 1,2 a HDMI 1 and 3 . Senior citizen and I pushed incorrect things on tv remote when I went to set time and date after power outage.
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem , let me know when you`re ready ?

Customer: replied 1 year ago.
Please be patient with me: senior citizen who gets very dazzled with technical problems.
Expert:  Jack replied 1 year ago.

No problem , we`ll go one step at a time

Expert:  Jack replied 1 year ago.

Look on the tv`s own remote ,(not dish remote) for a button called INPUT

Expert:  Jack replied 1 year ago.

Once you`ve located it ,press it repeatedly about once a sec to go through all the inputs on the tv , one of them will be your dish box.

Expert:  Jack replied 1 year ago.

Let me know how that goes and if that does the trick please do not forget to rate with the stars rating system before leaving , that's how I get paid for my time .

Expert:  Jack replied 1 year ago.

Are you getting something Dianne ?