How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a 24" with disc player. I cannot insert a disc. It

Customer Question

I have a 24" with disc player. I cannot insert a disc. It seems to have something blocking the disc insert. I have tried the instructions; but still cannot get a disc in. Help
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you sure there is not an existing disc inside?
If you press eject, do you hear any noises?

Customer: replied 1 year ago.
Your no help. I got it to work myself. Please return my $24.00 Thank you. Marian Fuss
Expert:  Nathan replied 1 year ago.

I can't help you without communication of the requested details.

You may seek a refund through the help page.