Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Are you sure there is not an existing disc inside?If you press eject, do you hear any noises?
I can't help you without communication of the requested details.
You may seek a refund through the help page.