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We have an integra DTR 7.9 receiver running with a sonos…

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We have an integra DTR...
We have an integra DTR 7.9 receiver running with a sonos system. When have been experiencing a problem when we turn on the receiver. For the first 5 to 10 minutes it sends an incredibly loud sound to the speakers (popping and a really loud tone). If we let it warm up on mute or continue to turn it off and on it usually stops. Do we need a new receiver? Any suggestions? Thanks.
Submitted: 2 years ago.Category: TV
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Answered in 2 minutes by:
1/25/2016
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,803
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello and sorry you're having problems.

In order to isolate this, I need to ask for more info,

Which Sonos system do you have? Is it the Sonos Connect box simply connected to the Integra receiver, or do you also have Sonos speakers connected?

That is the most important piece in troubleshooting.

Additionally, does the Integra have the same issue if you select a different source, such as the FM tuner, CD player, DVD player, etc.?

Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.

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TV Technician: Aric, Technician replied 2 years ago

Please review the above and once you reply back with those specifics, I can help you further.

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Category: TV
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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