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My Sharp AqUOS says remote control status :Disable

Customer Question
My Sharp AqUOS says remote control status :Disable
Submitted: 2 years ago.Category: TV
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
Listen I am not very rich I don't feel like getting ripped off right now now is not a good time in my life I have hogens lympfomic cancer all I want is to have this TV working better this should be a easy fix for you.
Answered in 11 minutes by:
1/24/2016
TV Technician: Jack, Technician replied 2 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,330
Experience: 40 years experience as audio,video repair and installation tech
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Hello , my name is Jack

Be with you in a few minutes

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Customer reply replied 2 years ago
The TV Is working bu I am under the impression you can help me get a better picture I have a a home theater set up and can you help or not that is all I need to know
TV Technician: Jack, Technician replied 2 years ago

What is it you need .

To enable the remote or adjust the picture ?

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Customer reply replied 2 years ago
To me the picture is not as sharp as I expected maybe I am expecting to muce b
TV Technician: Jack, Technician replied 2 years ago

Sorry but I thought this was about the remote so I will repost your question

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Customer reply replied 2 years ago
Pease Call(###) ###-####and hopefully we can make the process very simple
Customer reply replied 2 years ago
The picture should be more clear unless I am to particular with my standards you pay good money for equipment you expect Quality for your money that is reasonable I would think I hope you call to solve my problem.
Customer reply replied 2 years ago
I asked for you to call me can you not do that please
TV Technician: Jack, Technician replied 2 years ago

I reposted your question and nobody came forward so I will give it a shot but first you need to enable that remote .

You said you could open the menu and navigate through it with the buttons on the tv ?

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TV Technician: Jack, Technician replied 2 years ago

I know you saw my reply but I need you to confirm and then we`ll enable the remote and see what can be done about the picture .

If that is satisfactory to you please reply

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TV Technician: Jack, Technician replied 2 years ago

If you want a phone call then it has to be done per the site rules , sorry but I have to abide by those .

This is how it will work ;

I will send you a phone offer and you need to accept it then I will give you that call with the number you will provide.

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TV Technician: Jack, Technician replied 2 years ago

I cannot proceed with it from my end by the look of it

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Customer reply replied 2 years ago
You are not gonna believe this there was a audio cord that was not plugged in dumb old me that is what happens when you become 67 Sorry.
TV Technician: Jack, Technician replied 2 years ago

You mean the color came back ?

How about the remote , is it still locked out ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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