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I have an LG 3d TV 50LA6205, I was watching it earlier when…

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I have an LG 3d...
I have an LG 3d TV 50LA6205, I was watching it earlier when the screen went black,the sound was still on but no video. I turned it off and on again and the LG logo came on for a second and the screen went black again.
Question, can it be fixed or is now junk.
Submitted: 2 years ago.Category: TV
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1/24/2016
TV Technician: TV Tech1, Technician replied 2 years ago
TV Tech1
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Category: TV
Satisfied Customers: 5,316
Experience: 30 Years experience. Authorized Warranty servicer.
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After the LG logo appears, does the screen stay lit afterwards or go completely pitch black? Slightly lit is good, pitch black is not good.

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Customer reply replied 2 years ago
It stays pitch black
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
TV Technician: TV Tech1, Technician replied 2 years ago

This Tv is only a couple years old right? It's worth the effort to call LG Monday and ask for "Customer Relations"...that department is set up to correct issues like yours. Your issue is a shorted LED array. That's why it lights for a second or two, then goes out. It's not jumk yet...not until LG's customer relations department refuses to replace the panel, or pro-rates your TV set for a new one.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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