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Usb stick with movies connected to tv only shows music

Customer Question
option no video option...
usb stick with movies connected to tv only shows music option no video option
Submitted: 2 years ago.Category: TV
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Answered in 1 hour by:
1/24/2016
TV Technician: Pete, Electronic Engineer replied 2 years ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,605
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi Paul,

Your Samsung TV will only recognise videos in certain formats.

Some files, depending on how they were encoded, may not play on the TV.

You may have to convert them to a different format.

Let me know what format they are currently in if you need further assistance with this.

Pete.

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