How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17941
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your TV Question Here...
Pete is online now
A new question is answered every 9 seconds

Usb stick with movies connected to tv only shows music

Customer Question

usb stick with movies connected to tv only shows music option no video option
Submitted: 1 year ago.
Category: TV
Expert:  Pete replied 1 year ago.

Hi Paul,

Your Samsung TV will only recognise videos in certain formats.

Some files, depending on how they were encoded, may not play on the TV.

You may have to convert them to a different format.

Let me know what format they are currently in if you need further assistance with this.