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Louie, Technician
Category: TV
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Panasonic TH-42PA20 has snowy picture. Cant program

Customer Question

Panasonic TH-42PA20 has snowy picture. Cant program channels. When hooked to a DVD player, picture shows behind a dark square on the screen. Need an owner's manual or a troubleshooting manual for it or both. Edgar
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. Offhand, can you please grab the original Panasonic remote- or use the MENU button on the TV and pull up the MENU? Does the MENU display normally and clearly on the screen?