TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I need help to update my vizio tv software update cant get…

Customer Question
i need help to update...
i need help to update my vizio tv software update cant get my mgo movies or netflex can you help
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 hour by:
1/22/2016
TV Technician: Pete, Electronic Engineer replied 2 years ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,588
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi Denise,

VIZIO Smart TVs receive Firmware Updates automatically. When a VIZIO Smart TV connects to the internet, information is sent from the VIZIO Smart TV to the Firmware servers. If the Firmware in the TV is up-to-date, nothing further takes place. If a Firmware Update is available for the TV, the Update is queued up and sent to the TV when the TV is powered off. VIZIO does not offer Firmware Updates upon request; you simply have to connect your VIZIO Smart TV to the internet.

Since Firmware Updates are pushed to the TV when it is in a powered off state, no Firmware Updates will be pushed while the TV is on. If the TV is powered on while it is receiving a Firmware Update, it will not harm the TV, but the Firmware Update will stop. The Firmware Update will then go back into the queue until the TV is powered off at which point it will start the Firmware Update process over.

If the wireless internet connection is getting disconnected, then try using a wired connection overnight when the TV is powered off to allow the update to download to the TV.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 2 years ago

Kindly take a moment to rate my service; you can still ask additional followup questions at no additional charge :)

Pete.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,588
20,588 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
It keep kick me off netflex. I have already talk to them and
It keep kick me off netflex. I have already talk to them and they say it may be my television. My signal is strong … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
How do you pause an amazon movie using Visio smart tv
How do you pause an amazon movie using Visio smart tv remote … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I received amazon as a gift and bought a new Visio Tv and
I received amazon as a gift and bought a new Visio Tv and can't watch amazon movies? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Panasonic plasma tv model #TC-P50ST30 and need to
I have a Panasonic plasma tv model #TC-P50ST30 and need to do a firmware update please tell me what I need to do … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do i get netflex on my panasonic TH-50PZ80U. Netflex
panasonic TH-50PZ80U bought it when first came out … read more
Harry
Harry
2,172 satisfied customers
Can i add "alarm.com app" to my vizio tv to connect to
can i add "alarm.com app" to my vizio tv to connect to security cameras ? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Trying to add Netflex. Netflex said to call Comcast, and
trying to add Netflex . Netflex said to call Comcast, and comcast said to call TV - Vizio … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Cannot get into Netflex but can get into Amazon on my Sony
Cannot get into Netflex but can get into Amazon on my Sony Blueray. When I press on the Netflex icon it goes to a blank screen and then right back to the icon. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I lost my feed to Netflex can you help me??TV is a Vizio.
I lost my feed to Netflex can you help me??TV is a Vizio … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Cant get netflex, visiosmart tv, i have have this tv for
i have have this tv for about 2 yrs with netflex and about aweek ago it stopped rece netflexiving … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Cant get my model:P502ui-B1E tv to play 4k movies from the
Cant get my model:P502ui-B1E tv to play 4k movies from the Samsung UBD-K8500 blu ray player. I got it hooked up in the hdmi slot 5 and when it goes to play the movie it comes up on the tv screen no si… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Installed new main board in vizio e420e-a1 and it works
Installed new main board in vizio e420e-a1 and it works well, except I can't use netflix, amazon or mgo apps. I believe the problem is that the new board can't register with the vizio server. I have t… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have had Netflex and Amazon years, all of a sudden
I have had Netflex and Amazon for several years, all of a sudden I couldn't get it, kept getting network error. Do believe I have tried everything. I recieve the streaming shows on my computer and on … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a samsung 55 smart tv, and have been trying to access
I have a samsung 55 smart tv, and have been trying to access the movies/tv apps. Cant get it to work.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Vizio seris razor 60inch e60li-A3E serial LFTRNWCP4413776
I have a Vizio seris razor 60inch e60li-A3E serial LFTRNWCP4413776 My netflex froze so we went back and then it quit working the remote now doesn't work and I cant turn tv off even manualy from side o… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I just purchased a LG 3D tv and I can't figure out how to
I just purchased a LG 3D tv and I can't figure out how to sign up to play one of the 3D movies on my tv. It asks me for my email address and when I input it, it says it's not a valid email address. Wh… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Hi, am on Comcast Cable in Portland, OR. I stream video from
Hi, am on Comcast Cable in Portland, OR. I stream video from Netfix to my Sony Bravia all the time. I really need closed caption because of my hearing. Closed caption works on the TV and cable but can… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
i want to connect my vizio blue ray wireless to vizio tv for
i want to connect my vizio blue ray wireless to vizio tv for netflex. do i need to purchase something? if so what and where..thanks… read more
Daniel
Daniel
Electrical Engineer
Bachelor's Degree
1,072 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x