TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV SOUND STOPPED WORKING I tried to turn it on and I can't.

Customer Question
TV SOUND STOPPED WORKING...
TV SOUND STOPPED WORKING I tried to turn it on and I can't.
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
1/20/2016
TV Technician: Nathan, Installer replied 2 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,433
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you provide the full model number of the tv, please?

Did this problem happen before or after you pulled the plug?

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 2 years ago

Jim,

It is imperative that you reply back to me here, on your original question only, please.

Posting new/duplicate questions costs you more and hinders my ability to reply.

Please reply back here on this page when ready: http://www.justanswer.com/tv-repair/9i9xa-tv-sound-stopped-working-tried-turn-can.html

Nathan

Ask Your Own TV Question
Customer reply replied 2 years ago
Looking for model #
TV Technician: Nathan, Installer replied 2 years ago

Thanks

Ask Your Own TV Question
Customer reply replied 2 years ago
I will Have take the TV down from the wall. I will need help to do this. How do I contact you after I get the model number? And how much time do I have? It make take me a day or 2 to get the assistance.
TV Technician: Nathan, Installer replied 2 years ago

That is fine, take your time. I'll still be available to help you.

Just bookmark/favorite this page and reply back to me here when ready.
If you'd prefer to follow up by phone, that is fine too.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Vizio TV Model: M551d-A2 And a Visio 5.1 Sound Bar:
I have a Vizio TV Model: M551d-A2 And a Visio 5.1 Sound Bar: Model: S4251w-B4 … read more
Nathan
Nathan
Installer
31,433 satisfied customers
I'm connecting a sonos sound bar to a Hitachi model LE48M4S9
I'm connecting a sonos sound bar to a Hitachi model LE48M4S9 TV. I'm going from the TV coax digital audio out (no optical out) through a converter box to the sound bar optical in. I get the TV audio t… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My sony sound bar for new system just stopped emitting
My sony sound bar for new system just stopped emitting sound … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My TV turned off automatically and I cannot turn it back on,
My TV turned off automatically and I cannot turn it back on … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Second opinion] My LG 60LB6500 TV has stopped out put to
Second opinion] My LG 60LB6500 TV has stopped out put to optical sound output to my sound bar. Checking down the right hand side of the tv screen Sound shows as 'Disabled' Richard… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
It just went out. No picture but sound. I had an extra bulb
It just went out. No picture but sound. I had an extra bulb so I changed it and still no luck … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
My 3 yr old 50" smart tv just stopped working. no picture,
my 3 yr old 50" smart tv just stopped working. no picture, only a slight change in the color of the screen when turning on. Then it will go back to black in 10 seconds or less … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
What would cause the tv to suddenly lose all sound other than
what would cause the tv to suddenly lose all sound other than a clicking, while the picture is unaffected… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My samsung 3 year old smart tv stopped showing video but
my samsung 3 year old smart tv stopped showing video but played sound, now no sound and can't turn TV on… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Hello, I have a Panasonic Viera (P54V20A) that stopped
Hello, I have a Panasonic Viera (P54V20A) that stopped working today. When I turn it on, it sounds like it is turning on and the red light is on (solid light), but nothing happens (no picture, no soun… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
the sound on my vizio 47" television has stopped working. The
the sound on my vizio 47" television has stopped working. The cable box works on another television through the same cabling.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
My Mitsubishi WD-65735 works great till it is turned off. After
My Mitsubishi WD-65735 works great till it is turned off. After it is turned off it will make a clicking sound like it is trying to turn itself on and the lamp indicator will flash green for about 30 … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Vizio 42", 3 yrs old. Sound stopped, couldnt get volume control
Vizio 42", 3 yrs old. Sound stopped, couldn't get volume control top work. No sound. Unplugged tv for 30 seconds and when I tried to turn tv back on nothing happened. Orange Vizio light comes on so se… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I have a Samsung HLS5087WX XAA that wont turn on. When I power
I have a Samsung HLS5087WX XAA that won't turn on. When I power it up, the lamp light blinks on and off for about 30 seconds, stops blinking for a few seconds, then starts blinking again for another 3… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a 32 inch insignia tv. When I tried to turn it on the
I have a 32 inch insignia tv. When I tried to turn it on the blue light came on, but no picture or sound ( completely black)… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
My sound has gone out on my sony tv. Just stopped. Tried
My sound has gone out on my sony tv. Just stopped. Tried turning it off and on again. Tried turning it on/off volume from the remote. NOTHING!… read more
Joe
Joe
Associate Degree
484 satisfied customers
TH-42PZ77u plazma TV. Black screen. Cant get picture or sound.
TH-42PZ77u plazma TV. Black screen. Can't get picture or sound. Power lights keeps blinking.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a 37 inch lcd Mitsuvishi Tv. It has stopped working
I have a 37 inch lcd Mitsuvishi Tv. It has stopped working the blue light keeps blinking, hou can't turn it off, or on not sound or picture. Tried unpluging it for about 30 min but did not help when y… read more
Roger
Roger
owner/operator
Vocational, Technical or Trade Scho
256 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x