TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Related TV Questions
HOW DO I SHUTOFF THE INTERNET ON A SAMSUNG TV MODEL.
HOW DO I SHUTOFF THE INTERNET ON A SAMSUNG TV MODEL … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,232 satisfied customers
I keep getting streamer across bottom screen (series6). can
I keep getting streamer across bottom screen (series6) … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
8,568 satisfied customers
The message about series 6, all share, energy efficient,
The message about series 6, all share, energy efficient, auto motion and Touch of Color keeps going on and off at the bottom of the screen in a black bar. What setting do I go to to turn it off? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
I can't find Home or Store in Plug and Play mode....have
I can't find Home or Store in Plug and Play mode....have these annoying pop ups … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I have a SERIES 6 scroll that has (auto motion plus, all
I have a SERIES 6 scroll that has (auto motion plus, all share, energu efficiency and touch of colors and autu motion plus). that continues to pop up on the bottom 1/3 of my screen and I cannot get ri… read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
I own a Samsung wall tv Series 6. I was touching the back
I own a Samsung wall tv Series 6. I was touching the back to try to get a Roku streaming stick that didn't fit with the wall too close. When I turned the tv on a list appeared in the upper left corner… read more
Jack
Jack
Technician
factory trained engineer
11,343 satisfied customers
My Samsung Flatscreen (TV name: TV-46C630) has just recently
My Samsung Flatscreen (TV name: TV-46C630) has just recently begun showing an Allshare running advertisement on the bottom of my screen and I need to know how to remove this. Very annoying - can you h… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,232 satisfied customers
All of a sudden I am getting on the bottom of my TV screen
All of a sudden I am getting on the bottom of my TV screen a 4-5 part crawl, it pops on and off one says Series 6 one as ToC, one says Energy Efficient one says Auto Motion WHERE did it come from and … read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
Hello. I have a Samsung Series 6 tv. The other night someone
Hello. I have a Samsung Series 6 tv. The other night someone was pushing buttons on the remote control (not knowing what they were doing!) and now every few seconds we have an "ad" appearing on the le… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
How do I remove the intermittent advertisement display that
How do I remove the intermittent advertisement display that appears at the bottom of my screen? It advertises Series 4, Wide color enhancer, connect share movie, HDMI 3 and Energy efficiency.… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
There is a row of description on the both of the screen consistening
There is a row of description on the both of the screen consistening of automotion plus, tough of color design enery efficient, all share, series 6… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
i am trying to take the adds at the bottom of my screen off>
i am trying to take the adds at the bottom of my screen off> the adds are for the series 6 samsung, touch of color, [email protected], energy efficient, etc. it flashes every minute or so i dont want any… read more
Dan
Dan
Calibration and Repair Center Supervisor
Associate Degree
7,431 satisfied customers
My electricity went off today. When I turned the t v back on
My electricity went off today. When I turned the t v back on across the bottom of the screen there is a series 5 group of pictures that say full hd, wide color enhancer,energy efficient, hyper real en… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
8,568 satisfied customers
I have a LN65BOXIF HDTV Purchased July 2010, I recently had
I have a LN65BOXIF HDTV Purchased July 2010, I recently had to have my cable box replaced, and my Comcast Remote had to be reprogramed, this was not a problem,but now I have a Samsung Display on the l… read more
Dan
Dan
Calibration and Repair Center Supervisor
Associate Degree
7,431 satisfied customers
We bought a LED tv 6500 and quite on its on the tv began to
We bought a LED tv 6500 and quite on its on the tv began to display an advertising strip at the bottom of the screen. Something like what might be displayed in a store to identify the tv. It says: LED… read more
Pete
Pete
Engineer
Bachelor's Degree
9,776 satisfied customers
I HAVE A 55 SAMSUNG LCD TV, ON THE BOTTOM OF THE SCREEN THERE
I HAVE A 55" SAMSUNG LCD TV, ON THE BOTTOM OF THE SCREEN THERE ARE POP-UPS THAT SAY (SERIES6/AUTO MOTION PLUS/TOC/ALLSHARE/ENERGY EFFICIENT).... HOW DO I GET RID OF THIS ? I DON'T HAVE THE ORIGINAL RE… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
how do i remove series 6 that is allways on my tv below it
how do i remove series 6 that is allways on my tv below it says series 6 - auto motion series etc ...i NEED it removed on MY screen… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
670 satisfied customers
Hi Samsung Techs, Hope you are well. I am looking at buying
Hi Samsung Techs, Hope you are well. I am looking at buying one or two of your lcd 40 to 56 inch tv's. Am seeing series 5, series 6, series 8 etc, stuff what does this all equate to please? Love the '… read more
johnson.j
johnson.j
Bachelor's Degree
92 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,043 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,461 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x