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I can't get into my on settings to see why my tv shutting…

Customer Question
I can't get into my...
I can't get into my on settings to see why my tv shutting off everyday at 11:20 am every morning It is a smart TV
Submitted: 2 years ago.Category: TV
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Answered in 5 minutes by:
1/18/2016
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,392
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Hello

Welcome

So just to clarify it does shut down from a ON mode?not visa versa

Anthony

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TV Technician: Anthony_Infotech, Technician replied 2 years ago

If so you are sure its a precise 11.20 and not a coincidence?

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Customer reply replied 2 years ago
What just happened to my tv
TV Technician: Anthony_Infotech, Technician replied 2 years ago

I do not use the phone call facility sorry

I am not sure what you ean can you please reply back with what I asked earlier

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Customer reply replied 2 years ago
Hello is anybody there
TV Technician: Anthony_Infotech, Technician replied 2 years ago

Hello

Welcome

So just to clarify it does shut down from a ON mode?not visa versa

Anthony

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Customer reply replied 2 years ago
while I'll watching a show it will cut off on me
TV Technician: Anthony_Infotech, Technician replied 2 years ago

And you are sure that it shuts down precisely at 11.20?this is not a coincidence?

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TV Technician: Anthony_Infotech, Technician replied 2 years ago

I am assuming the set powers down to standby, you have to switch it back on again with the remote

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Customer reply replied 2 years ago
Right now my TV isn't working at all ! What Happened?
TV Technician: Anthony_Infotech, Technician replied 2 years ago

OK the option you have open to you at present is to reset the TV back to factory default can you do that?it will be in the settings menu

Anthony

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TV Technician: Anthony_Infotech, Technician replied 2 years ago

Is there any light lit or blinking on the front of the set?

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Customer reply replied 2 years ago
No I Can't get the TV ON
TV Technician: Anthony_Infotech, Technician replied 2 years ago

Is there any light lit or blinking on the front of the set?

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Customer reply replied 2 years ago
Don't Text message me I'm not paying for this option
Customer reply replied 2 years ago
Anthony my Tv was on until I started talking to you guys now it won't come on at all
Customer reply replied 2 years ago
I did reset back to back to factory default
TV Technician: Nathan, Installer replied 2 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,418
Experience: Custom home theater installer, authorized dealer top brands.
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Phone call session started
TV Technician: Nathan, Installer replied 2 years ago

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Barb. Would you still like assistance, either here or via phone?

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Customer reply replied 2 years ago
No Thanks I Contacted LG for free
TV Technician: Nathan, Installer replied 2 years ago

You mentioned contacting them previously without success.

If you need further help feel free to get back in touch.

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