Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Len.
Does this happen on all inputs/sources?Is the samsung menu also affected?
Lastly, can you describe the "dull" part a bit more? Is the picture overly bright or washed out?
Or is it more of a black and white type image?