TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The picture has gone dull.

Customer Question
The picture has gone dull.
Submitted: 2 years ago.Category: TV
Ask Your Own TV Question
Answered in 8 minutes by:
1/18/2016
TV Technician: Nathan, Installer replied 2 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,356
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Len.

Does this happen on all inputs/sources?
Is the samsung menu also affected?

Lastly, can you describe the "dull" part a bit more? Is the picture overly bright or washed out?

Or is it more of a black and white type image?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
The picture has gone dull. Can some one re-tune or repair it
The picture has gone dull. Can some one re-tune or repair it or is the TV set about to stop working … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have VIZIO model M 470 VSE , sometime it will light up and
I have VIZIO model M 470 VSE , sometime it will light up and somtimes it want. I have audio but no picture or a dim picture. Serial No.LWJANYAN3601170 approx 1years old. What to do?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Samsung model dlp hl-t6187s 50". shut off by itself came back
Samsung model dlp hl-t6187s 50". shut off by itself came back on and color was gone except for dull yellow and blue. no red or browns.. almost black & whit. clear picture but color messed up… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Sony 3LCD wega engine big screen tv, model # XXXXX Screen
Sony 3LCD wega engine big screen tv, model # XXXXX Screen had blue splotches on it but worked fine. Today, TV turned on, ran for about 30 seconds, popped and went blank. Screen came back on, but not a… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I am experiencing a dull greenish picture on my Sony KDS-60A2000
I am experiencing a dull greenish picture on my Sony KDS-60A2000 projection TV. The replace bulb indicator had began to be displayed when the set was turned on. I have replaced the bulb but the pictur… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Samsung DLP tv model #HLS5065WX/XAA and had the color
I have a Samsung DLP tv model #HLS5065WX/XAA and had the color wheel replaced recently but kowbthe picture is really dull what bulb or other part would I need to replace now?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My Sony TV is now acting very strange, the picture has gotten
My Sony TV is now acting very strange, the picture has gotten dull and on the left hand side is squiggly lines in rainbow colors. Its very annoying and I am not sure if it worth fixing or not. Thank y… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My Panasonic TH-042PX75U TV has worked perfectly (since May
My Panasonic TH-042PX75U TV has worked perfectly (since May 20070 until today. When turned on today, yellows are almost neon, green is dull brownish-green and blues are dull. No reds and skin colors a… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
replaced lamp in my HD-56G657 tv twice picture still real dull
replaced lamp in my HD-56G657 tv twice picture still real dull purchased lamp from Discount lamps, Also cleaned the lens cover still dull… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
i have a 2007 LG 50 PC3D-UD plasma TV that the picture got
i have a 2007 LG 50 PC3D-UD plasma TV that the picture got dark and the color got dull it also has some black spots or lines that pop up from side to side, i can still see the picture it just not very… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
my phillips plasma seems to have 2 bad hdmi ports and the picture
my phillips plasma seems to have 2 bad hdmi ports and the picture is feeding dull and dark… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My Olevia HD TV has stopped responding to the remote. I have
My Olevia HD TV has stopped responding to the remote. I have changed the batteries, and replaced my digital cable box. It will not respond to either the cable remote, or the remote that came with the … read more
Ron
Ron
359 satisfied customers
I have a projection TV that is loosing the picture quality.
I have a projection TV that is loosing the picture quality. It's getting less and less bright. I have replaced the projection lamp but that has not helped much. Is there anything else that can be done… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Samsung 40 HD LCD TV and the picture has gone dull.
I have a Samsung 40' HD LCD TV and the picture has gone 'dull'. On start up, it seems to take a little longer for the screen to come on and (if my Sky Box is switched off) the screen normally appears … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
samsung txp2775h Thats my TV and it looks horrible. I was
samsung txp2775h That's my TV and it looks horrible. I was watching it about 2 days ago and all of a sudden when I turned it off the whole screen flashed green and went down to one line. Now the TV ju… read more
Brad Richards
Brad Richards
Owner / operator
High School or GED
68 satisfied customers
I have turned my television on this evening and the picture
I have turned my television on this evening and the picture is dull. I have reset the picture settings and reset the whole television, checked all the connections and the picture is still dull and dar… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
DLP LG RT-44SZ21RB lamp has been replaced. brightness is turned
DLP LG RT-44SZ21RB lamp has been replaced. brightness is turned to max but picture is very dull and dark.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
my relative has given me a very large sony rear projection
my relative has given me a very large sony rear projection tv, sadly the picture is very dull like you are looking though a fog, the picture controls although altering the picture do not solve this pr… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x