Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you give me the full model number of the tv, please?
I really need the full model number of the tv to be able to provide an accurate answer.
If it isn't possible to get that off the back, I can give you some general information.