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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My name is ***** ***** Jarrell. My Emerson 52" won't turn

Customer Question

Customer: My name is ***** ***** Jarrell. My Emerson 52" won't turn on.
JA: Thanks. Can you give me any more details about your issue?
Customer: We have Dish Network on 2 TV's. The primary one will not turn on, but the secondary one will which makes us think it's a tv problem, not a Dish problem. When we turn the power on, the "Emerson" sign comes on, then just a blank screen except for HDMI2. We have unplugged for several minutes, but still won't work.
JA: OK got it. Last thing — TV Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem , let me know when you`re ready ?
Also , could you please give me the tv`s model number ?