How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

G; i have had a busy weekend, just got back to this problem

Customer Question

mike g; i have had a busy weekend, just got back to this problem now; i did as you asked; on the one ocassion when the screen went black using the samsung remote i cliked on menu; what came on the screen was a large window with audio promps; picture sound broadcasting network smart hub system supportthis only came on the one ocassion; 12 times the picture remained black colin
Submitted: 1 year ago.
Category: TV