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I have a new smart Vizio tv I and my computer expert
,

Customer Question
Customer: I have a new...
Customer: I have a new smart Vizio tv I and my computer expert
JA: Thanks. Can you give me any more details about your issue?
Customer: signal is strong, good WIFI but it wont conect to my vizio (smart).have tried many times the tv says that i am connected, want to bet????
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes, but I though technical support was free?????
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: TV
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Answered in 18 minutes by:
1/11/2016
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,381
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having.

What is the model number off of the back of the TV?

Is the set connected using an ethernet cable or Wi Fi?

How long have you owned it for and when did the problem occur?

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Customer reply replied 1 year ago
No thank you, ***** ***** whatever you have done, but I no longer require your service,please give to me a full refund. I feel that I have made a real mistake, as I can solve the problem my self.
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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,940
2,940 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Louie

Louie

Technician

2,940 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Rod

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FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

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Ma. Master Technician Lic. Authorized Warranty Support.

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euro-pro llc

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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