How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a sharp 80" and 1/4of the screen has large vertical

Customer Question

I have a sharp 80" and 1/4of the screen has large vertical lines that distort the picture any ideas
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. But I can help you with that as well.

How old is the set and when did the problem occur?

Also, what sources do you have connected to the set, and do the vertical lines occur with ALL of them (Cable/SAT box, DVD, Game Console, etc.)?

Additionally, if you grab the original Sharp remote and press MENU, does the MENU appear over these lines, or are the lines over the MENU?

Expert:  Aric replied 1 year ago.

Are you still with me here? We can diagnose these lines, but the questions above are paramount in isolating what the root cause is.