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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My 65 inch 8550 has a problem with blacks...they often look

Customer Question

my 65 inch 8550 has a problem with blacks...they often look purple. Do you have a suggestion to fix this? The salesmen at Best Buy said there may be to much blue? He suggested paying the Best Buy geek squad to come on site and reset the colors
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having.

What is the full model number off of the back of the TV?

How long have you owned it for and when did the problem occur?

What is connected to the set (Cable/SAT box, DVD, etc.) and is the issue there with ALL sources?