How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14912
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
18621325
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

Model hlp5063wx/xaa. display is just horizontal lines.

Customer Question

model hlp5063wx/xaa. display is just horizontal lines. cannot get menu to appear when pressing menu button on side of tv.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Can you post a picture of the problem please using the paperclip on your toolbar?

Anthony

Customer: replied 1 year ago.
no need. was looking for a "dude sorry it's good and broke", or a heads up on what hardware part/software routine is not working right, or a go to channel whatever and try menu there answer. cuz i have a local technician i was gonna take it to later today no matter what i got from you. was also fishin for an easy fix protocol. don't see that forthcoming. so grats and g'day bro.
Expert:  Anthony_Infotech replied 1 year ago.

There never is an easy fix sorry