Facing TV Problems? Ask a TV Technician.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Can you please elaborate 'reformat' the TV?
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.