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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 55LE5500 TV. all i have on the screen is the LG

Customer Question

I have a 55LE5500 TV. all i have on the screen is the LG Lifes Good page and a clock icon.
The remote has new batteries all i can do is turn the TV on and off,Icannot enter the source page etc.
The shaw box seems to be functioning ok.
I have unplugged them for a while,to no avail.
Help, Doug.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. But I can help you with that as well.

How long have you owned this set for please?

Also did the issue occur after a storm or power outage, etc.?