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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have an LG Smart TV. Just watched a DVD but now cannot

Customer Question

I have an LG Smart TV. Just watched a DVD but now cannot switch back to regular cable manually or with remotes. Screen is showing a gray bar at bottom that says Open Input List? Please help.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the complete model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

Customer: replied 1 year ago.
It is hooked up to a Cisco cable box and an Emerson DVD player, neither of which are having problems. I just need to figure out the correct buttons or sequence to push....I can't remember.
Customer: replied 1 year ago.
Are you still there?
Customer: replied 1 year ago.
I will not be charged for this I have not received an answer and will be certain to have the charge cancelled. This is a false site and I will report it.
Expert:  Shahid replied 1 year ago.

Sorry for delayed reply, I was away from computer.

Expert:  Shahid replied 1 year ago.

Are you there to troubleshoot the problem?