Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
How do you get your stations?Antenna, basic cable, cable/satellite box, etc?
Okay, for basic cable, you need to run the auto program (channel scan).
Put the samsung into the TV (air/cable) input mode (not hdmi, video, etc).
Then into the menu under channels, and run the auto scan/program function.
If that still doesn't work, let me know the complete model number of the tv, if this has worked before, and who your cable provider is.
Okay if you have a cable box, then that is not basic cable.
How, specifically, is the box connected to the tv?