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I have purchased a Samsung UA32 Smart TV, it will not

Customer Question
connect to my Telstra Internet...
I have purchased a Samsung UA32 Smart TV, it will not connect to my Telstra Internet, but will connect to my Vodaphone hotspot, how can I connect to Telstre Internet
Submitted: 1 year ago.Category: TV
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Answered in 3 hours by:
12/29/2015
TV Technician: Viet - TV Tech, Technician replied 1 year ago
Viet - TV Tech
Viet - TV Tech, Technician
Category: TV
Satisfied Customers: 38,526
Experience: Skills with TV Configurations
Verified

Hi,

I'm sorry about the issue. What is the error or message when connecting to the TV to your Telstra internet?

Can you please check at the back/bottom of the Testra internet modem/router device for the exact model of it?

Have you tried to disconnect the internet modem/router device(s) for about 5 minutes, then reconnect, and check?

Please reply at the box below. Thank you.

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